Senior Technical Support Specialist (Decatur, GA)
Acuity Brands•Decatur, GA
438d
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About The Position
The Technical Support Senior Specialist at Acuity Brands plays a crucial role in enhancing customer experience by providing expert technical assistance for complex DMX control product lines. This position involves supporting both internal and external customers, focusing on programming and troubleshooting, while also participating in training initiatives to improve support efficiency. The role is pivotal in pre-sale system design, post-sale troubleshooting, and providing guidance on installation and configuration.
