Zip-posted about 1 year ago
$90,000 - $120,000/Yr
Full-time • Mid Level
San Francisco, CA
Personal and Laundry Services
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The Senior Technical Support Engineer at Zip will play a crucial role in bridging the gap between the Customer Team and Engineering. This position involves providing expert-level technical support, resolving customer issues, and enhancing processes for effective communication between teams. The engineer will work directly with customers and internal teams to ensure seamless technical support and contribute to the product roadmap by representing customer needs.
