Senior Technical Support Engineer - US

Tufin Software TechnologiesBoston, MA
293d

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About The Position

The position involves providing technical support to worldwide customers and partners using various communication methods. The role requires troubleshooting issues within the Tufin suite and operating systems, maintaining an individual ticket queue, and being the primary point of communication with customers. The candidate will support the deployment, implementation, and integration of Tufin products within customer infrastructures, help create and improve documentation of best practices, mentor other support engineers, and develop a deep understanding of customers' technical environments.

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