Senior Technical Support Engineer (Developer Support)

ByteDance • San Jose, CA

85d

About The Position

We are the developer platform product team behind the PICO XR product. Our mission is to empower developers worldwide to build next-generation spatial computing applications by providing clear, accurate, and user-friendly technical resources. We work closely with product, R&D, and support teams to ensure a seamless and productive development experience. If you're passionate about technology, communication, and XR innovation, we'd love to have you on our team.

Responsibilities

• Support PICO developers in using the Android technology stack and PICO SDK to develop AR/VR/MR applications. Deeply understand and organize developers' needs, and provide solutions for technical problems encountered by developers.
• Promptly and accurately pass on developers' technical feedback to the SDK product and R&D teams. Actively participate in technical discussions and help drive the improvement of PICO SDK products.
• Use Android technology stack and PICO SDK to create open-source sample projects that showcase SDK features, enabling developers to learn from them and get started quickly.
• Actively advocate for PICO SDK by publishing video tutorials on social media.
• Stay a committed learner in all technologies related to AR/VR/MR development.

What This Job Offers

• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees