Senior Technical Success Manager (Spanish Speaking)

Snyk

10d • $119,000 - $148,750

About The Position

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud. Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking. It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world. Why this role? As a Senior Technical Success Manager (LATAM), you will be the strategic heartbeat for our top-tier enterprise customers across Spanish-speaking Latin America. You won't just support software adoption; you will architect the vision for how the region’s largest corporations secure their development lifecycles. You’ll be the trusted advisor who turns "security" from a blocker into a competitive advantage, guiding engineering leaders through complex DevSecOps transformations within the unique cultural and technical context of the LATAM market. If you are passionate about helping customers navigate change management and unlocking business value in a high-growth region, this is the perfect opportunity to influence the future of secure development.

Requirements

• Experience: 5+ years in a customer-facing technical role, successfully engaging with executives and technologists in the LATAM Enterprise space.
• Linguistic & Cultural Fluency: Native or near-native Spanish and professional English proficiency. You can pivot between a technical deep dive in one language and an executive presentation in the other.
• Technical Domain: Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code).
• Leadership: Proven record of leading technical or engineering programs and building business cases for digital transformation.
• Influence: Exceptional communication skills with the ability to handle objections and influence stakeholders within the specific hierarchy and business etiquette of Latin American corporations.
• Adaptability: Ability to thrive in a collaborative, fast-paced environment while managing customers across multiple time zones (from GMT-6 to GMT-3).

Nice To Haves

• Have a developer background or deep familiarity with modern DevOps environments.
• Possess prior experience leading technical transformation projects within a global matrixed organization.
• Have a history of innovation in developing technology programs tailored for emerging markets.
• Possess a Bachelor’s Degree in Computer Science, Engineering, or equivalent experience.
• Enjoy translating complex technical wins into clear business value—you love a good success story!

Responsibilities

• Strategic Orchestration: Define near, mid, and long-term strategies for LATAM enterprise customers, ensuring they realize full value across their Application Security workflows.
• Regional Relationship Building: Build and foster trusted relationships with stakeholders across Mexico, Colombia, Chile, Argentina, and beyond, driving adoption and retention through local cultural alignment.
• Onboarding & Localization: Design and execute customized onboarding programs that help customers achieve their security goals, accounting for regional compliance and infrastructure nuances.
• Cross-Functional Advocacy: Advocate internally for the specific needs of the LATAM market, working with Product and Sales to ensure our roadmap reflects regional requirements.
• Executive Storytelling: Facilitate Strategic Business Reviews (QBRs) in both Spanish and English, using data-driven storytelling to demonstrate ROI and justify security investments to regional C-suites.
• Barrier Removal: Mobilize internal and external resources to navigate technical and bureaucratic barriers to adoption in complex regional environments.

Benefits

• Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.
• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level