Senior Technical Solutions Manager

Microsoft • Redmond, WA

7d • $96,500 - $188,400

About The Position

Program manage key supply chain data office transformation & continuous improvement initiatives through program lifecycle Define & translate business requirements, delivering process improvements and/or systems solutions Support & enable the vision and future state data office strategy, delivering velocity, agility, and profitability through process & systems roadmap with clear articulation of business impact/ROI, success metrics, and KPIs for capabilities Work with engineering, data office subject matter experts, and partner organizations to define capabilities, drive prioritization of work, delivery schedules and resources needed Own the change management, internal and stakeholder alignment to support the deployment of new systems and automation, ensuring complete internal and cross-functional process alignment Display strong technical aptitude through excellent visual and verbal communication skills with ability to influence business and technical decision makers Manage expectations of all stakeholder parties, build global relationships, gain consensus, remove tension/roadblocks and focus on the solution Perform data analysis and presentation through SQL, PowerBI and/or similar mediums Implement measurement frameworks to enable data-driven decision making Master's Degree in Business, Project Management, Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering OR equivalent experience These requirements include, but are not limited to, the following specialized security screenings: 5+ years industry experience in Supply Chain, Program Management, Product Data Domain Management Program management related to Cloud, Infrastructure, supply chain, or product data operations Hands on experience in supply chain transformation strategies, major systems deployments and process reengineering Demonstrated bias for action and comfort driving to clarity in a high degree of ambiguity Proven capability delivering results through cross-group collaboration and partnerships Excellent communicator (written and verbal) with ability to create and deliver executive friendly communications on complex solutions Ability to interact with and influence diverse technical and non-technical groups spanning all organizational levels Demonstrated technical problem solving and communication skills with a focus on process engineering and automation Adept in program management in highly collaborative organizational models Define & drive to detailed program schedules, including senior-level program-level reviews to share scope, schedule, issues, and risks. Engineer, execute, and then refine process and tool models to improve operational efficiency Proven track record of large-scale project delivery Comfortable working in a fast-paced dynamic environment with rapidly changing requirements Ability to effectively manage multiple competing priorities with minimal oversight Proven track record of strong critical thinking, problem-solving, and solution design Eager to learn, curious, and customer-focused Strong knowledge of key IT and service industry concepts CSCP #CSCPJobs Technical Solution Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation.

Requirements

• Master's Degree in Business, Project Management, Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering OR equivalent experience
• These requirements include, but are not limited to, the following specialized security screenings:
• 5+ years industry experience in Supply Chain, Program Management, Product Data Domain Management
• Program management related to Cloud, Infrastructure, supply chain, or product data operations
• Hands on experience in supply chain transformation strategies, major systems deployments and process reengineering
• Demonstrated bias for action and comfort driving to clarity in a high degree of ambiguity
• Proven capability delivering results through cross-group collaboration and partnerships
• Excellent communicator (written and verbal) with ability to create and deliver executive friendly communications on complex solutions
• Ability to interact with and influence diverse technical and non-technical groups spanning all organizational levels
• Demonstrated technical problem solving and communication skills with a focus on process engineering and automation
• Adept in program management in highly collaborative organizational models
• Proven track record of large-scale project delivery
• Comfortable working in a fast-paced dynamic environment with rapidly changing requirements
• Ability to effectively manage multiple competing priorities with minimal oversight
• Proven track record of strong critical thinking, problem-solving, and solution design
• Eager to learn, curious, and customer-focused
• Strong knowledge of key IT and service industry concepts

Nice To Haves

• CSCP
• #CSCPJobs
• Technical Solution Management
• IC4

Responsibilities

• Program manage key supply chain data office transformation & continuous improvement initiatives through program lifecycle
• Define & translate business requirements, delivering process improvements and/or systems solutions
• Support & enable the vision and future state data office strategy, delivering velocity, agility, and profitability through process & systems roadmap with clear articulation of business impact/ROI, success metrics, and KPIs for capabilities
• Work with engineering, data office subject matter experts, and partner organizations to define capabilities, drive prioritization of work, delivery schedules and resources needed
• Own the change management, internal and stakeholder alignment to support the deployment of new systems and automation, ensuring complete internal and cross-functional process alignment
• Display strong technical aptitude through excellent visual and verbal communication skills with ability to influence business and technical decision makers
• Manage expectations of all stakeholder parties, build global relationships, gain consensus, remove tension/roadblocks and focus on the solution
• Perform data analysis and presentation through SQL, PowerBI and/or similar mediums
• Implement measurement frameworks to enable data-driven decision making
• Define & drive to detailed program schedules, including senior-level program-level reviews to share scope, schedule, issues, and risks.
• Engineer, execute, and then refine process and tool models to improve operational efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees