Senior Technical Service Specialist, Indiana

Quaker Chemical Corporation

119d

About The Position

At Quaker Houghton, we are experts in developing, producing, and applying industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters in Conshohocken, PA. Quaker Houghton is an international publicly traded company with a unique collaborative culture that supports the career growth of its colleagues and offers competitive compensation and benefits programs. This position is self-directed on a day-to-day basis, and responsible for being on site at a customer(s) performing product and process optimization daily activities to meet the needs of the customer. This includes performing tests on specialty chemical process fluids and lubricants process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. Travel to customer sites/laboratories approximately 60%.

Requirements

• Bachelor's Degree required in Chemistry, Engineering, or any relevant business-related area.
• 3-7 years light to medium industrial experience.
• Customer Focus - Dedicated to meeting customer expectations and requirements.
• Results Driven - Holds self and others accountable for achieving performance objectives.
• Ability to work independently and/or with minimal supervision.
• Communications skills - Written, verbal and active listening.
• Proficient in English - Written and spoken.
• Must have basic working knowledge of Microsoft Office.

Responsibilities

• Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
• Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
• Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
• Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
• Retain and support existing business.
• Acquires, records and analyzes process and usage data to establish baseline.
• Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
• Interaction with CMS as well as with customer's production and technical personnel, and other suppliers.
• Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.

What This Job Offers

• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree