Senior, Technical Project Manager

Lifepoint Health•Brentwood, TN

About The Position

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation. Manage multiple projects/programs, tasks for multiple constituents and teams under deadlines and often with short notice using strong project management skills including practical usage of project plans, status reporting and budgets. Manage time and resource tracking, and with the ability to assist with vendor management. Create, maintain, and manage project implementation and work plan documents including project charters, project schedule/plan, RAID log, Gantt charts, team structure, roles/responsibilities, and governance plans. Drive the gathering of required data from end-users, external suppliers, and key stakeholders to evaluate objectives, goals, and scope to create technical specifications, current-state and future-state data and workflow mapping, and business/use cases. Serve as liaison/customer advocate between technical and non-technical departments, run meetings, manage agendas /minutes, and escalate risk to ensure that all targets and requirements are met. Compile and maintain deliverable repositories for project documents and best practices. Support team members on the use of deliverable templates. Provide guidance and mentoring to team members, facilitate effective team interaction, foster relationships with business stakeholders, seek opportunities to increase customer satisfaction, and manage business stakeholder expectations. Regular and reliable attendance. Perform other duties as assigned such as leading communications during go-live events, as needed. ADDITIONAL INFORMATION: Position serves both internal co-workers and external customers, clients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit an understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of business office standards and recommended practices.

Requirements

Minimum 8 years project management experience including managing cross-functional teams (technology, operations, vendors) with track record of success at meeting project goals, objectives, budget, and timelines.
Bachelor's Degree in Information Systems/Computer Science, Engineering, Business or related field.
Understanding of project management methodologies as set forth by the Project Management Body of Knowledge and Project Management Institute.
Understanding of project types including but not limited to centralizations, migrations, conversions, data integrity, new starts, acquisitions, expansions, & software/hardware implementations.
Knowledge of essential tools for project management & communication: Smartsheet (or similar project tracking tool), Microsoft Teams, SharePoint, etc.
Technical Computer Skills -- Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages.
Complex Communication -- Frequently communicates complex information and interacts with management up to executive leadership. Can present, resolve, and address delicate situations. Can motivate and persuade others.
Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices.
Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Functional Independent Judgement -- Provides and sets goals and priorities for functional areas. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Management Planning / Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Nice To Haves

Graduate degree is a plus.
Current PMP Certification preferred

Responsibilities

Manage multiple projects/programs, tasks for multiple constituents and teams under deadlines and often with short notice using strong project management skills including practical usage of project plans, status reporting and budgets.
Manage time and resource tracking, and with the ability to assist with vendor management.
Create, maintain, and manage project implementation and work plan documents including project charters, project schedule/plan, RAID log, Gantt charts, team structure, roles/responsibilities, and governance plans.
Drive the gathering of required data from end-users, external suppliers, and key stakeholders to evaluate objectives, goals, and scope to create technical specifications, current-state and future-state data and workflow mapping, and business/use cases.
Serve as liaison/customer advocate between technical and non-technical departments, run meetings, manage agendas /minutes, and escalate risk to ensure that all targets and requirements are met.
Compile and maintain deliverable repositories for project documents and best practices.
Support team members on the use of deliverable templates.
Provide guidance and mentoring to team members, facilitate effective team interaction, foster relationships with business stakeholders, seek opportunities to increase customer satisfaction, and manage business stakeholder expectations.
Regular and reliable attendance.
Perform other duties as assigned such as leading communications during go-live events, as needed.