Senior Technical Program Manager

Fiserv-posted 4 months ago

Full-time • Senior

Onsite • Alpharetta, GA

Professional, Scientific, and Technical Services

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You will deliver program outcomes within time, cost, quality, and customer satisfaction parameters for strategic initiatives. You will provide leadership, vision, strategic planning and support tactical execution plans, as programs typically cross multiple business areas and have a high degree of complexity and risk associated with them. You will ensure predictable, consistent, and successful program delivery while providing a holistic view of the overall program to the organization and all stakeholders.

Create and maintain a consolidated timeline, schedule, highlight the major milestones and associated dates for program activities
Identify and communicate program, project dependencies and impacts
Put mechanisms in place to ensure ongoing control of the program: approach, communication plan, risk management, and issues
Define program governance outlining roles and responsibilities, decision rights, and clearly defined escalation path
Ensure success criteria defined upfront to promote alignment and actively manage expected program outcomes
Keep all internal and external stakeholders engaged in the program, aligned on expected outcomes, and informed about what is occurring throughout program
Communicate program progress on an ongoing basis, ensure transparency throughout program lifecycle
Provide leadership and key stakeholders with the information and venues to make effective, timely decisions

10+ years of experience in program or project management, implementation, and consulting
7+ years of experience with technical program management
7+ years of experience in project or program management processes and methodologies, as well as project lifecycle
7+ years of experience with reporting information and hurdles directly to senior leadership
5+ years of experience driving large-scale change efforts such as datacenter migrations
Bachelor's degree in a related field or an equivalent combination of education, military, and work experience

Experience in the financial services or banking domain
Project management certifications

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