Senior Technical Program Manager

Geico-posted 2 months ago
$85,000 - $185,000/Yr
Full-time • Senior
Remote • Washington, DC
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At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are seeking a visionary and execution-focused Senior Staff AI Program & Portfolio Manager to lead and scale our enterprise AI initiatives. This role sits at the intersection of technology strategy, AI innovation, portfolio governance, and cross-functional execution. You will own the definition, orchestration, and continuous evolution of our enterprise AI roadmap—ensuring alignment with business goals, compliance frameworks, and emerging technological opportunities. You will work closely with senior leaders across AI, Engineering, Data Science, Product, Legal, Risk, and Operations to translate AI vision into actionable outcomes, overseeing a portfolio of high-impact initiatives that shape the future of our AI-first organization.

  • Guide the enterprise AI strategy and roadmap, balancing innovation with business value, risk tolerance, and regulatory compliance.
  • Lead cross-functional AI portfolio planning, intake, prioritization, and sequencing processes.
  • Own AI investment governance—ensuring funding aligns with strategic priorities, ROI expectations, and ethical standards.
  • Establish and maintain AI-specific KPIs and success metrics such as model accuracy, adoption rates, ROI, drift detection, and responsible AI compliance.
  • Implement robust monitoring and reporting frameworks to track the impact, health, and business value of AI initiatives.
  • Partner with Legal, Risk, and Ethics teams to integrate AI governance, fairness, and transparency into program delivery.
  • Champion agile, iterative, and experimental delivery methods tailored for AI/ML, emphasizing rapid prototyping, data-centric validation, and continuous learning.
  • Drive execution of complex, multi-team AI programs—managing dependencies, risks, milestones, and change control across data science, engineering, and business units.
  • Ensure scalability and repeatability through documentation, operationalization strategies, and post-deployment evaluations.
  • Act as a trusted advisor to executive stakeholders—translating technical AI concepts into business-relevant narratives and decision frameworks.
  • Build organizational readiness by educating and upskilling non-technical stakeholders on AI capabilities, risks, and best practices.
  • Lead change management efforts to foster a culture of AI adoption, experimentation, and data-driven decision-making.
  • Continuously evaluate, pilot, and integrate emerging AI technologies, platforms, and tools that accelerate our innovation edge.
  • Establish partnerships with vendors, academia, and open-source communities to stay at the forefront of AI advancement.
  • 10+ years of experience leading large-scale technology portfolios, including at least 5+ years focused on AI/ML program delivery.
  • Deep understanding of ML lifecycle management, data pipelines, model ops.
  • Proven track record delivering complex, high-impact AI or data initiatives in cross-functional enterprise settings.
  • Exceptional program management skills—adept at managing ambiguity, dependencies, and risk while driving measurable outcomes.
  • Strong influence and stakeholder management skills—able to align and motivate teams across tech, business, and compliance functions.
  • Deep experience with agile, lean experimentation, and iterative delivery in AI/data-driven environments.
  • Exceptional written and verbal communication skills—able to articulate complex technical topics to non-technical audiences and executive stakeholders.
  • Proficiency in building and presenting AI dashboards, roadmaps, and impact stories using tools like PowerBI, Tableau, or internal data visualization platforms.
  • Experience with enterprise AI platforms (Databricks, Vertex AI, AWS Bedrock, Azure OpenAI, etc.).
  • Familiarity with GenAI, LLMOps, vector databases, and AI agents in enterprise use cases.
  • Certifications: SAFe Program Consultant (SPC), PMI-PgMP, AI Product Manager (e.g., from DeepLearning.AI), or Responsible AI certifications.
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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