Senior Technical Program Manager

NCR Atleos•Atlanta, OH

2d•Hybrid

About The Position

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Title: Senior Technical Program Manager Location: Georgia Virtual Eligibility: Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position. Position Summary & Key Areas of Responsibility A customer facing Program Management leadership role, ultimately responsible for program leadership, delivery execution excellence, executive level communications and governance, with a focus on delivering a high level of client experience throughout the lifecycle of a program or project. This role is one of the key roles within NCR Atleos Professional Services and requires a combination of qualities that will enable a successful candidate to lead programs, be proactive, set and meet client expectations, to ultimately drive one of the key success factors for NCR Atleos, to achieve corporate objective of better than industry standard for customer Net Promote score. In this exciting leadership role, you will… Lead a program/project with, with duration of 1-2 years and a matrix cross functional team size of 10-25+ Build and maintain relationships with senior executive with our client organizations Report on delivery status to executives and operational stakeholders Developing and maintaining integrated project plans Proactively anticipate issues and risk, and developing for supporting mitigation plans Monitor all development and execution activities across all phases of the project Responsible for driving a governance framework to support communication, risk management and executive dashboard report of the program/project Identifies resources needed and assigns individual responsibilities. Effectively applies methodology and enforces project standards. Prepares for engagement reviews and quality assurance procedures. Analyzes project profitability, revenue, margins, bill rates and utilization. Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

Requirements

B.A. or equivalent.
5-8 years’ experience in complicated programs and project management
Strong focus on program management leadership and governance
Experience in the Financial Services Industry/Banking – outsourcing, managed services, application development
Strong technical acumen with experience in Hardware, Software, Services, Professional Services offerings in the IT industry
History of successful team management and leadership.
Helps virtual team members prioritize workload, manage and respond to deadlines.
Aggressive self-starter, able to rally team support for process and accountability in a rapidly changing environment.
Experience working in a matrix organization across functional teams and geographies.
Able to accomplish objectives through influence, vs. reporting structure.
Demonstrates the ability to think strategically, yet able to problem-solve and drive tactical execution.
Strong communications and presentation skills to be able to interact with senior level executives across the company and customers and prospects.
Proficient computer skills (Word, Excel and PowerPoint) required.

Nice To Haves

Program Management Leadership
Solution Management
Product Management
Operations Management
Account Management & P/L Management
Organizational Change Management
Project Management Certification

Responsibilities

Lead a program/project with, with duration of 1-2 years and a matrix cross functional team size of 10-25+
Build and maintain relationships with senior executive with our client organizations
Report on delivery status to executives and operational stakeholders
Developing and maintaining integrated project plans
Proactively anticipate issues and risk, and developing for supporting mitigation plans
Monitor all development and execution activities across all phases of the project
Responsible for driving a governance framework to support communication, risk management and executive dashboard report of the program/project
Identifies resources needed and assigns individual responsibilities.
Effectively applies methodology and enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Analyzes project profitability, revenue, margins, bill rates and utilization.
Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.