Senior Technical Program Manager

Symbotic Inc.-posted about 1 month ago

Full-time • Mid Level

Hybrid • Wilmington, NC

1,001-5,000 employees

Machinery Manufacturing

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With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. We are seeking a highly motivated Senior Technical Program Manager who has experience managing technically complex new product development programs. You will work with cross-functional leaders, including product owners, engineering, manufacturing, supply chain, services, sales, and other stakeholders, to plan and execute projects. Your primary goal will be to ensure the teams are aligned, plans are executed, and issues/risks are managed effectively. You will be in a highly visible role and will interact with all departments and levels across the company, including executive management. The Technical Program Management Office (PMO) oversees the planning, execution, and delivery of technical projects within the Symbotic engineering organization. The PMO establishes and implements the processes, standards, and methodologies for project management of hardware engineering projects and sustainment efforts required for delivered projects. The team ensures alignment with business objectives, manages key technical risks, and coordinates engineering resources to ensure successful project outcomes.

Work with engineering, product management, sales, and finance to ensure project plans for each initiative are sound and optimized.
Manage scope, schedule and budget for strategic projects and initiatives managed within the Project Management Office (PMO).
Facilitate cross-functional meetings and regularly communicate initiative status to teams, senior management, and customers.
Represent Symbotic to our customer(s) as the project lead, ensuring clear communication, effective negotiation, and resolution of any roadblocks to success.
Lead multidisciplinary teams to bring new products from concept through implementation, delivery, and support.
Work closely with engineering managers and leaders, product managers/owners, to ensure rapid execution and on time, high quality delivery of complex projects. Interact with and motivate talented engineering teams across multiple locations, harnessing their high energy to deliver high quality products.
Manage technical development, integration and deployment for large-scale automation and robot systems from design to production deployment; manage engineering deliverables across multi-disciplinary engineering teams (software, mechanical, electrical, industrial and embedded controls).
Facilitate the resolution of issues, risks, and challenges that surface through development lifecycle including NPD/hardware engineering process, production deployment and sustainment.
Manage cross-functional issue tracking to identify problems, track root-cause and corrective action plans; provide issue status across engineering teams and leadership.
Manage generation of critical project artifacts including Bill of Material (BoM), Tech Data Package (TDP) releases, Functional Requirements and Requirements Validation documentation.
Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership within product teams.
Ensure Symbotic's Product Lifecycle Management process is followed, coach teams in executing the NPD process and best practices.
Lean-focused, continual improvement of new standards, processes and procedures that streamline interactions and communication across teams.

BS in Engineering, Robotics, Mechatronics, or related discipline.
Minimum 8 years of related work experience.
Minimum 5 years in a Program Management position.
Extensive experience playing a central role in a highly integrated electro-mechanical systems, mechatronics, or robotics product development team.
Extensive experience leading user-centered innovation programs across multiple disciplines.
Experience managing large-scale system integration and test programs for complex electro-mechanical or automation systems.
Experience planning and actively managing software deliverables of various disciplines, including robotic controls, routing, network, vision and perception systems.
Experience building out project plans and structuring project work within JIRA.
Working experience partnering with offshore manufacturers to deliver electromechanical/robotics products through product launch and sustainment. Includes familiarity with Supply Chain, Quality, Manufacturing standards and practices.
Willingness to fail quickly and fail often to succeed sooner when exploring solutions.
Exemplify being the Team player. Conflict resolution and influencing skills are a key to success.
Open to pursuing multiple paths to get to the best solution and not being too proud of your own ideas to listen to others.
Experience negotiating resources in a matrix environment to work on multiple workstreams, setting clear priorities when juggling priority paths.
Respect and understanding of other disciplines; including Controls, Software, Design Engineering, Systems, Electronics, Quality and Manufacturing.
Proficient in JIRA, MS Project, MS Power Point, MS Excel, Word, and Visio.
Up to 10% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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