Senior Technical Program Manager, Ring

Amazon • North Reading, MA

6d

About The Position

Drive innovative mobile app and cloud development programs that make neighborhoods safer worldwide. Join Ring's TPM team to launch innovative devices and features while leveraging AI-powered tools to amplify your impact. Are you a passionate Technical Program Manager ready to facilitate breakthrough product development that directly reduces crime and enhances community safety? Ring seeks a customer-obsessed TPM with bias for action and insatiable curiosity to join our dynamic team. This role offers the perfect blend of strategic program management, emerging technology, and meaningful mission-driven work in a fast-paced, innovation-focused environment. About the team The Builders TPM team orchestrates complex programs across Ring's security ecosystem, transforming product visions into market-ready solutions that protect millions of homes worldwide. We bridge breakthrough ideas to reality by managing multi-team programs spanning hardware, software, mobile apps, and cloud infrastructure from ideation through deployment. Our culture emphasizes customer-first thinking, bias for action, and collaborative problem-solving while embracing AI-enhanced workflows and continuous learning. With high organizational visibility and ownership, we directly impact products used globally by working closely with engineering, product management, and marketing teams. If you're energized by turning complex technical challenges into elegant solutions that make neighborhoods safer, you'll thrive in our fast-paced, innovation-focused environment.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Lead cross-functional programs for new Ring devices and mobile features that delight millions of customers
• Spearhead technology convergence initiatives to boost operational excellence and accelerate launch velocity
• Leverage AI-powered tools and strategic thinking to drive successful product launches across organizational domains
• Partner with product and engineering teams to deliver results that matter to communities globally

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees