Senior Technical Program Manager

Duolingo • Pittsburgh, PA

13h

About The Position

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems , running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. About the role :brain: You will... Own the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch Partner with functions across the company—such as engineering, QA, product management, and executive leadership—to ensure communication and alignment across teams and to further collaboration across functions Leverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launches Identify issues impacting delivery efficiency company-wide and quickly take action to resolve them, working collaboratively with leadership and other relevant partners Drive decisions when difficult tradeoffs must be made; serve as a role model for navigating problems with an analytical approach and calming demeanor Guide and train others on standard processes so that all product and engineering teams run more smoothly thanks to you, even when you are not involved day to day.

Requirements

• 5+ years of experience as TPM, Engineering Lead, or Manager
• B.S. or M.S. in Computer Science or equivalent degree or experience
• Ability to relocate to Pittsburgh, PA
• Experience working on commercial software products and their underlying infrastructure, with an understanding of client-service architecture
• Proven track record in communicating technical issues effectively to technical and non-technical partners at different levels of the organization
• Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment
• Flexibility to adjust plans based on new information without losing a beat while keeping morale high
• Outstanding leadership and influence in a matrix environment
• Ability to operate effectively even with only high-level direction
• Ability to thrive in a fast-paced, start-up environment
• Demonstrated self-direction, with a desire both to learn new techniques and guide others

Nice To Haves

• 10+ years of software engineering, systems engineering or similar experience, in addition to project/program management experience
• Deep experience with AWS
• Experience working with teams and technical projects distributed across the globe
• Experience running projects that include machine learning and large datasets
• Experience articulating business questions, and using available data to find answers that translate into business recommendations

Responsibilities

• Own the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch
• Partner with functions across the company—such as engineering, QA, product management, and executive leadership—to ensure communication and alignment across teams and to further collaboration across functions
• Leverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launches
• Identify issues impacting delivery efficiency company-wide and quickly take action to resolve them, working collaboratively with leadership and other relevant partners
• Drive decisions when difficult tradeoffs must be made; serve as a role model for navigating problems with an analytical approach and calming demeanor
• Guide and train others on standard processes so that all product and engineering teams run more smoothly thanks to you, even when you are not involved day to day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees