Senior Technical Program Manager

Microsoft • Redmond, WA

1d

About The Position

Team Description: Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

HM Team Description:
Entra Edge & Quality Services and Programs seeks a Senior Technical Program Manager help our teams tackle some of our most complex problems. You will create and sustain effective partnerships across our business and beyond, running programs that intersect key corporate functions like Finance. Programs you own improve our engineering processes and drive cost efficiencies. You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally. To do this you must be expert in business & program management, stakeholder management and cloud infrastructure and operating mission-critical services.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Bachelor's Degree AND 6+ years experience in engineering, finance, product/technical program management, data analysis, or product development OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.
• Proficient written and verbal communications skills, being comfortable creating roadmaps and presenting and storytelling to any audience or customer.
• Experience influencing executive leadership and executive stakeholders.
• Strategic planning skills and demonstrated experience at building then executing a compelling roadmap.
• Experience working in a role where a team/organization conceived, built, operated, and evolved cloud services – including those which are ‘mission critical’ with challenging availability targets, or services which have reached significant scale – e.g., hundreds of millions of users, millions of API calls per second.
• Possess technical acumen and an ability to translate what is really needed into clear requirements.
• Experience working in business and operational roles and managing programs that involve complex budgeting, revenue projection, or margin analysis.
• Ability to lead and drive consensus across team, leadership, and even organizational boundaries and to deliver outcomes – the scope of this role is division-wide.
• Experience working in the Identity and/or Security technology domains.

Responsibilities

• COGS Management: Oversee the analysis, reporting, and optimization of COGS to ensure financial targets are met while maintaining high-quality standards.
• Project Management: Drive strategic programs that improve engineering processes and operational efficiency across hyperscale infrastructure.
• Stakeholder Collaboration: Work closely with cross-functional teams, including finance, engineering, and product management, to align strategies and objectives. Represent the team in executive forums and cross-org collaborations.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the timely and successful completion of projects.
• Performance Metrics: Implement and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of TPM initiatives.
• Continuous Improvement: Stay current with industry trends and best practices, applying them to enhance the organization's TPM processes and methodologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level