Senior Technical Program Manager

Four Hands•Austin, TX

About The Position

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The Senior Technical Program Manager (TPM) will lead and independently manage cross-functional projects focused on technical systems and system integrations. This role is responsible for driving seamless integration across Microsoft Dynamics, Yard Management System (YMS), Warehouse Management (WMS), and Transportation Management (TMS) platforms, ensuring alignment between business operations and scalable technology solutions. This is a highly operational, hands-on role requiring deep experience in enterprise system integrations, supply chain workflows, and cloud-based environments. The ideal candidate is a strategic thinker and strong communicator who can bridge technical architecture and business execution, while actively driving programs forward, resolving integration challenges, and building system maturity across the organization.

Requirements

10+ years of enterprise technical program or project management.
Direct experience with Microsoft Dynamics (ERP), YMS, and TMS platforms.
Experience in CPG, retail, or distribution environments.
Strong integration expertise (APIs, data flows, middleware, system dependencies).
Experience operating in cloud-based environments (Azure preferred).
Proven ability to lead complex, multi-system programs at scale.
Strong executive communication skills.
Comfortable operating both strategically and hands-on.

Responsibilities

Partner with Engineering and IT teams to ensure architectural alignment, data integrity, scalability, and performance across integrated systems.
Lead integration initiatives within cloud-based environments (Azure preferred; other cloud platforms considered).
Capture upstream and downstream technical impact, defining scope, ownership, dependencies, licensing, versioning, and compatibility.
Coordinate functionality validation with QA to ensure solutions meet business and operational requirements.
Work directly with Development teams to deliver scalable, stable, and production-ready system enhancements.
Implement Agile methodologies to support structured development cycles and predictable delivery.
Oversee vendor accountability across implementation, configuration, upgrades, and support cycles.
Evaluate solution capabilities and ensure alignment with long-term enterprise architecture and operational needs.
Own end-to-end delivery of enterprise system programs across ERP, CRM, WMS, and TMS environments.
Define and manage system roadmaps aligned to operational and supply chain strategy.
Establish structure and governance within a maturing PM function.
Mentor junior PMs while remaining actively involved in delivery.
Lead integration and optimization initiatives across: Microsoft Dynamics (ERP Finance / Supply Chain modules) Warehouse Management Systems (WMS) Transportation Management Systems (TMS)
Partner with warehouse and logistics leaders to improve system-enabled operational efficiency.
Drive system alignment across procurement, finance, warehouse operations, transportation, and supply chain workflows.
Support high-volume CPG distribution environments with integrated ERP, WMS, YMS and TMS platforms.
Uphold the Core Values and be a valuable member of the Four Hands Team
Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey