Senior Technical Program Manager

LILT•Washington D.C., DC

2d•Remote

About The Position

AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone , regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues— Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1 —guide everything we do. We are trusted by Intel Corporation , Canva , the United States Department of Defense , the United States Air Force , ASICS , and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Government Team at LILT LILT is expanding its US public sector offering to serve mission-focused analysts and linguists with the most cutting-edge translation technology. LILT’s government team provides a fast, multilingual, high-quality AI translation platform to United States and allied government customers. This is a unique opportunity to make a significant impact on the future of LILT's AI platform and our customers. As a key member of our team, you will play a pivotal role in shaping the future of LILT's public sector business. Your expertise in engineering, program management, and linguistics will be instrumental in driving the development of innovative solutions for a wide range of government customers. We have an opening for a Senior Technical Program Manager to support LILT’s government team focusing on US Government customers such as the military and national security. As a Senior Technical Program Manager, you will work with technical and senior leadership across the program to ensure our government offering meets the highest technical standards. This position is based out of the Washington D.C. metro area where you will start as fully remote and then transition to hybrid once an office is opened. Moderate travel to customer sites in the region is required.

Requirements

Bachelor’s Degree in Engineering, Computer Science, Computational Linguistics or related field
3+ years of experience working in technical product or program management
3+ years of experience working directly with research and engineering teams
3+ years of experience managing programs across cross-functional teams, building processes, and coordinating release schedules
Experience with program management software (e.g. JIRA) and content collaboration software (e.g. Confluence, Notion)
Proven experience in systems engineering, program management, computational linguistics, or CAT tools
In-depth understanding of DoD/IC cyber and security standards, practices, and assessments
Demonstrated success in managing complex projects and delivering results on time and within budget
Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders
A data-driven approach to problem-solving and a passion for continuous improvement

Nice To Haves

Proven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities
Experience with DoD/IC projects
Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions

Responsibilities

Define and implement technical roadmaps aligned with customer use cases
Develop comprehensive roadmaps and manage multiple tasks with varying priorities
Specify and implement provisioning, management, and monitoring solutions tailored to unique security and cyber requirements of diverse government customers
Oversee the entire lifecycle of these solutions, from initial technical program review to installation, deployment, and expanded usage
Propose and champion enhancements to the LILT product roadmap that enhance government user utility and satisfaction
Serve as the primary point of contact for government customers, collaborating with external teams, partners, and subcontractors to identify and mitigate programmatic risks, ensuring the achievement of established goals
Communicate effectively with executive management, providing clear and concise updates on project plans, status, and critical issues, both verbally and in writing
Timely escalate urgent issues and drive their resolution
Drive project execution, develop project plans, make informed technical trade-offs, manage risk, track, and report on status both internally and externally, and resolve blocking issues
Collaborate closely with partner organizations, including government agencies, to ensure that all teams are equipped for success
Establish goals and metrics to identify opportunities to deliver customer solutions that meet cost, performance, and schedule requirements