Senior Technical Program Manager

Microsoft•Redmond, WA

14h

About The Position

Core AI is at the forefront of Microsoft’s mission to redefine how software is built and experienced. We are responsible for building the foundational platforms, services, programming models, and developer experiences that power the next generation of applications using Generative AI. Our work enables developers and enterprises to harness the full potential of AI to create intelligent, adaptive, and transformative software. As a part of CoreAI, Developer Division (“DevDiv”) is chartered with empowering every developer and every development team on the planet to build great software faster. We build developer tools and services to enable anyone from citizen developers to seasoned professional developers to be successful in realizing their software’s potential from local to cloud development. App Service is a platform-as-a-service (PaaS) offering and one of the top services in Azure all-up (with most paying customers of any Azure compute service). The service powers Web Apps, Mobile Apps, API Apps, Logic Apps and Functions, a hot offering for the serverless world. App Service is seeking a passionate, driven, and collaborative Principal Technical Program Manager to drive the Secure Future Initiative (SFI) and Quality Excellence Initiative (QEI) across Serverless PaaS. In this role, you will engage with SFI and QEI requirements owners to understand, negotiate, and influence requirements before they reach engineering. You will partner closely with engineering leads and managers to deliver solutions that strengthen our security posture and elevate service resiliency and quality. Additionally, you will coordinate with engineers across the organization to monitor progress, resolve blockers, and provide status updates to the leadership team. Our team is small, efficient, and engineering-focused, thriving in a fast-paced environment. We are looking for a Principal TPM who embraces new challenges and adapts quickly to evolving programs. To support multiple initiatives simultaneously, you will leverage AI to boost productivity and continuously seek opportunities to enhance engineering efficiency through agentic AI-based solutions.

Requirements

Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience 1+ year(s) of experience managing cross-functional and/or cross-team projects.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's Degree AND 5+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
5+ years of experience as a Technical Program Manager or in a technical role with systems experience
4+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
3+ years of experience working in the Cloud domain.
3+ year of experience in management of complex cross-group, cross-business, cross-disciplinary projects
Strong technical problem-solving and analytical skills.
Good understanding of cloud services security best practices
Good understanding of cloud architecture, telemetry, and monitoring systems.
Experience with high-availability systems and services resiliency
Excellent communication and stakeholder management abilities.
Proven ability to influence without authority and drive results across teams
Negotiation skills to drive repair items/investments with engineering managers. Knows tradeoffs.
4-years degree in Computer Science/Computer Engineering/EE or equivalent experience

Responsibilities

Drive and deliver security and compliance requirements
Negotiate requirements with the central teams (SMEs)
Understand best practices and available tooling to improve services resiliency and quality
Influence and drive adoption of quality best practices and standards.
Drive onboarding to central infra services and, tooling
Track various metrics across broad set of services
Drive tooling and infra feature design and implementation
Identify new opportunities and work with the central teams to supplement existing quality standards.
Deliver technical and high-level presentations. Present in various forums such as Fundamentals and QSCP (CVP and EVP levels)
Drive multiple projects at any given time