Senior Technical Program Manager

Centific•Redmond, WA

8d•Hybrid

About The Position

The Senior Program Manager is responsible for balancing the work of multiple projects. They act as the point of contact between PMs and Directors/Project Owners. Senior Program Managers regularly meet with the client and negotiate the specifics of projects. Responsible for putting teams together to ensure project success. Extensive experience in management required.

Requirements

College/University degree.
Extensive experience with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
Extensive experience in online communication.
Extensive experience in project management.
Basic knowledge of PowerBI and internet-based platforms.
Willingness to work overtime if necessary.
Remote, office, or hybrid work environment depending on specific position.
Leadership qualities including the ability to give/take feedback, recognition of when to delegate, and confidence.
Ability to understand/give directions and perform time bound tasks accurately and efficiently.
Detail-oriented problem-solving mindset.
Organized and focused enough to work independently as a role player within a team environment.

Responsibilities

Oversees multiple projects.
Sets methods of daily production reporting. Reviews important data.
Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests.
Helps to drive Lean implementation amongst team members.
Monitors budget spending for projects.
Approves equipment requests and spending.
Conducts interviews for PM level positions. Decides on hiring.
Meets with clients for updates on ongoing projects.
Addresses project issues on a financial level.
Work with PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members.
Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members.
Review End of Day (EOD) reporting pertaining to process flow on assigned projects.
Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Senior Program Manager.
Additional duties as required.