Senior Technical Program Manager - Xbox Hardware

Microsoft • Redmond, WA

1d

About The Position

On Team Xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and fastest growing category in media & entertainment, represents an important growth opportunity for Microsoft. We are leading with innovation, as highlighted by bringing the Game Pass subscription to PC, bringing Xbox to new devices with Cloud Gaming, and our recent acquisition of Activision Blizzard King creating exciting new possibilities for players.
The Xbox Accessories team is seeking a highly qualified candidate to drive product delivery for the Xbox-branded hardware business. We are looking for a Senior Technical Program Manager in hardware development to join our team to manage the development of Xbox-branded accessories that delight our customers. The candidate must be highly motivated and a self-starter who will thrive in this fast-paced technical environment. Experience in CMF (Color, Material, and Finish) or a deep love of gaming is ideal as you will be making prioritization decisions to ensure development timelines meet partner-team schedules while delivering on the key product truths that make Xbox experiences great.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.

Nice To Haves

• Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 5+ years of hardware development experience.
• Proficiency in Mandarin is a plus

Responsibilities

• Defines the program(s) goals and prioritization for various capabilities, features, or solutions for multiple products or functional areas (e.g., product, service, systems) they own. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data-focused analysis and aligns them with the overarching organizational strategy and key stakeholder needs. Engages in risk management (proactive and reactive) to identify risks and propose mitigations. Uses data (e.g., telemetry, usage, net satisfaction, customer satisfaction) and tools (e.g., artificial intelligence, automation) to build more informed risk mitigation plans.
• Defines success criteria and performance metrics (e.g., objectives and key results [OKRs], key performance indicators [KPIs] such as quality and performance) for programs, solutions, services, or integrated systems across functional areas. Works with partners and/or stakeholders (e.g., Engineering, Design) to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to key stakeholders.
• Partners with relevant teams (e.g., Engineering, Marketing, Design, Operations) to design product and integrated customer solutions to complex technical needs for a product or multiple functional areas (e.g., product, service, systems). Works with internal and external technical partners and/or architects to represent technical solutions to customers. Proposes and gains buy-in from partners on approach for design, solution, and architecture documents a product or multiple functional areas. Understands what options are available and partners with others to identify and select best option for needs, and creates new solutions if needed. Collaborates with architects and technical partners to develop architecture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level