Glean Technologies, Inc.-posted about 1 month ago
$198,000 - $235,500/Yr
Full-time • Mid Level
Hybrid • Palo Alto, CA
501-1,000 employees
Publishing Industries

Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers. This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean's product roadmap is executed with clarity, quality, and velocity. You'll drive alignment across teams, streamline execution for multi-quarter programs, and help deliver delightful, high-impact product experiences that advance Glean's mission. You'll partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence, customer empathy, and cross-functional alignment.

  • Lead end-to-end product development programs, spanning ideation, design, engineering, and launch.
  • Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership.
  • Drive execution excellence for cross-functional initiatives, balancing speed with quality.
  • Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption.
  • Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery.
  • Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies.
  • Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact.
  • Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability.
  • Driving the company's Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes.
  • Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities.
  • Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria.
  • Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams.
  • Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams.
  • Driving operational excellence through consistent program cadences, postmortems, and lessons learned.
  • BS/MS in Computer Science, Engineering, or a related technical field.
  • 8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments.
  • Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact.
  • Strong understanding of software product development, including API design, data systems, and product integration patterns.
  • Ability to structure multi-quarter product programs with measurable outcomes.
  • Excellent written and verbal communication skills; able to translate between technical and business contexts.
  • Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams.
  • A builder mindset; proactive, collaborative, and focused on enabling teams to deliver their best work.
  • We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
  • When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
  • We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
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