Senior Technical Program Manager, PMO, Amazon Leo

Amazon.com, Inc.•Redmond, WA

35d

About The Position

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Amazon Leo teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as some appreciation for complex applications. Candidate superpowers should include ownership, insist on high standards, stakeholder management, people development, innovation, creating clarity out of ambiguity, and enabling productive collaboration. This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial. This person will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people. The main responsibility of this role is to drive business review mechanisms that inspect the health and drive improvements for the business. This is end-to-end ownership, from designing these mechanisms, getting stakeholder to align and commit efforts and driving the rhythm of the business based on the outcomes of these reviews. The problem statement that this team is trying to tackle is scaling the production of our satellite technology. The vision of OPM team is to enable success of end-to-end Amazon Leo operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms. OCC is a force multiplier, identifying and accelerating the speed which operating teams achieve goals with fewer resources.

Requirements

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
-Exposure and Comfort with leadership level review
-Executive level presentation skills.
-Have been part of PMO teams before.

Responsibilities

Own the satellite production roadmap that delivers the end-to-end solutions necessary to source, build, test and launch satellites at high rates.
Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these projects.
Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.
Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.
Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.
Develop and own tooling to create operational rhythms for all of Amazon Leo Operations teams
Execute a strategic plan that defines how teams will deliver on forward-looking production plans.
Partner with business teams on scalable standardized approaches to meet their demand and enable growth.
Develop and manage the program level Production Ramp schedule (including Production, Supply Chain, PPF, Launch, Finance and Back Office Functions) to act as a single source for project timeline tracking and synchronization.
Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions.
Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations.
Establish and own reporting mechanisms, business strategy documents, operating rhythms
Measure, analyze, improve, and control KPIs across all aspects of the operation.
Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.
Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.
Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.