Senior Technical Program Manager - NPI

Alarm.com-posted 3 months ago
$180,000 - $200,000/Yr
Full-time • Senior
San Diego, CA
1,001-5,000 employees
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Alarm.com is seeking a dynamic and hands-on Senior Launch Technical Program Manager (Sr. L-TPM) to join our team. In this role, you will lead the program management function for video surveillance cameras. You will plan and execute the full project lifecycle for complex IoT hardware programs aimed at delivering our next-generation products. As a hands-on leader, you will manage cross-functional engineering teams to ensure successful and timely completion of projects. You will be actively engaged in day-to-day project tasks, taking ownership of project delivery while providing hands-on leadership, establishing best practices, and offering guidance to cross-functional teams to ensure all portfolio milestones are successfully accomplished on schedule.

  • Manage and Coach: Focus on people management by acting not only as a leader but also as a mentor and coach, ensuring team members' professional growth, providing regular feedback, and fostering a productive working environment.
  • Hands-On Leadership: Actively participate in project tasks and manage members of the project engineering team to ensure high performance and professional growth.
  • Lead Cross-Functional Teams: Drive end-to-end program delivery by guiding diverse teams across hardware, firmware, software, manufacturing, and product domains.
  • Program Scheduling: Develop, own, and manage the master program schedules to ensure alignment with project goals and timelines.
  • Status Reporting: Communicate progress updates to leadership, product, and engineering management regarding timelines and deliverables.
  • Escalation and Unblocking: Address and escalate issues to team leads and leadership to unblock and resolve obstacles promptly.
  • Dependency Management: Oversee internal and external cross-team dependencies to ensure all teams are aligned and prepared to deliver.
  • Technical Decision-Making: Facilitate consensus on technical decisions across multidisciplinary teams.
  • Resource Negotiation: Negotiate resources across teams and programs to ensure appropriate resourcing for different phases of the program.
  • Risk Mitigation: Identify and mitigate issues and risks at the program level as early as possible.
  • Team Collaboration: Foster effective teamwork, communication, collaboration, and commitment across multiple groups with competing priorities.
  • Process Improvement: Continuously improve the development process based on experiences and observations within the organization.
  • Communication Skills: Exhibit excellent written and oral communication skills, proven problem-solving abilities, and strong organizational skills.
  • Other duties as assigned
  • Bachelor’s degree in Engineering, Computer Science, or a related field or equivalent experience
  • 8+ years in electronic product development
  • 8+ years of engineering and manufacturing coordination experience supporting new product introduction (NPI)
  • 5+ years of hardware program management / project management experience
  • Strong ability to push through ambiguity and drive decision-making to keep programs on track.
  • Proven experience in managing high performing technical teams
  • Proven experience in managing large, complex projects and breaking them down into manageable pieces.
  • Demonstrated ability to anticipate risks, understand them, and make the right tradeoffs.
  • Exceptional communication and collaboration skills, with experience working with global, cross-functional teams.
  • A track record of improving development processes and driving effective teamwork.
  • Hands-on leadership experience, with the ability to mentor and guide team members effectively.
  • Competitive pay and benefits inclusive of subsidized medical plan options
  • HSA with generous company contribution
  • 401(k) with employer match
  • Paid holidays, wellness time, and vacation increasing with tenure
  • Paid maternity and bonding leave
  • Company-paid disability and life insurance
  • FSAs
  • Well-being resources and activities
  • Casual dress work environment
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