Senior Technical Program Manager - Legal Technologies, Legal Technology

Amazon • Seattle, WA

14d

About The Position

Are you interested in a challenge that will reward your unique blend of business
and technical program management skills? Are you excited by the opportunity to
be central in addressing significant business-impacting processes? Do you enjoy
the challenge and ownership that comes from delivering large, cross-functional,
technical projects? Are you flexible, hard-working, organized and a good
communicator? As a Senior Technical Program Manager (TPM) for Legal Technology,
you will have the opportunity to play a pivotal role in the processes that
deliver the software systems used by Amazon Legal and our business partners
worldwide.

In this role, you will own and drive Legal technology related programs and
projects. You will be primarily responsible for helping gather business
requirements, writing user stories, and validating that customer requirements
are met. You will work with software development engineers to provide tools and
services that will improve the productivity of users in our Legal department and
the business teams they work with. You will collaborate with software
development managers to plan and execute software projects from start to finish
working with teams in the agile software model. This role allows for a high
degree of organization, strong communication, ownership of the solutions you
launch, and the ability to make positive change every day.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Builds internal customer & stakeholders relationships to manage expectations and agree on clear goals, objectives, and timelines
• Builds and track project portfolio, features, milestones, & dependencies
• Identifies risks and act on them to ensure the team and project are not derailed
• Provides frequent meaningful updates to stakeholders and management
• Works with Software Development Managers to translate department requirements into a clear software roadmap
• Works closely with peer engineering teams to remove blockers and resolve technical issues
• Coordinates and ensures timely support of our customers adopting our new solutions

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed