Senior Technical Program Manager, Developer, AWS Developer Experience

Amazon.com, Inc.•Seattle, WA

39d

About The Position

We are seeking an experienced and strategic Senior Technical Program Manager to champion developer experience across AWS. In this role, you will work cross-functionally to provide feedback, write product proposals, and build programs to enhance the developer journey across AWS. Your day revolves around obsessing over developer experience for AWS through hands-on evaluation and strategic collaboration. You'll dive deep into friction points that could impact thousands of developers. You regularly present developer experience insights to leadership while engaging with the broader developer community to gather real-time feedback. We are developers who advocate for tools that help developers, focused on creating content that solves practical development challenges. Our mission is to demonstrate how development tools integrate naturally into existing workflows while delivering measurable improvements. We work directly with the developer community to understand real pain points and collaborate with product and engineering teams to improve developer experience by bringing community feedback into product development.

Requirements

5+ years of technical product or program management experience
5+ years of working directly with engineering teams experience
5+ years of technical program management working directly with software engineering teams experience
3+ years of analytical, quantitative, communication, and presentations experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

Work closely with the developer advocates, community managers, and AWS service teams to identify the top customer pain points and needed improvements across all AWS properties.
Lead the interactions with engineering and product teams across the AWS service teams to help them make trade-offs based on customer requirements.
Keep projects on track through clear task list, issue tracking, status reports, and meeting notes.
Influence senior leaders across AWS, and communicate changes, issues, and resolutions clearly to all stakeholders.

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