Senior Technical Program Manager–Core Data Services, Live Nation

Live Nation-posted 3 months ago
New York, NY
5,001-10,000 employees
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Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. The Core Data Services team is at the center of Data and Analytics initiatives leveraging data from all Live Nation Entertainment businesses. We are building a modern data platform to support enterprise data needs. Our mission is to empower and enable our data community of engineers, data scientists, analysts and decision makers to create value. Our team consists of Product Management, Program Management, Platform Engineering, Data Engineering, Architecture, and Operations teams. We are building a highly functional, performant, modern Data Lake while supporting our current data platforms; the focus is on maximizing functionality, creating value and content/data assets, cost optimization and usability of the data delivery and services.

  • Own end to end planning and execution ownership for specified team(s).
  • Drive architecture discussions and contribute to architecture and design for our data platform and associated tooling.
  • Build prototypes and proofs of concept for data migration, transformation, and reporting.
  • Define and execute programs, including writing key documentation such as project charters or program narratives.
  • Partner with Product and Tech Leads to prioritize work, define scope and ensure alignment to our CDS missions.
  • Manage project intake, estimation, prioritization and capacity planning.
  • Collaborate with Product to manage requirements, then organize technical efforts.
  • Work with Data Architects and Engineering to develop accurate, realistic delivery timelines.
  • Align roadmaps, deliverables, and dependencies across interdependent teams to meet milestones and deliver holistic designs.
  • Drive cross-functional programs to optimize performance, cost, and reliability of high performance data systems.
  • Anticipate bottlenecks and use sound judgment to make smart trade-offs.
  • Identify and communicate risks; collaborate with subject matter experts to develop and implement risk mitigation plans.
  • Help remove impediments and overcome challenges to ensure on time delivery.
  • Identify and quickly resolve changes in scope, schedules and resource requirements.
  • Break down large, complex projects into manageable phases and deliver measurable, timely results.
  • Establish and track milestones, schedules and key metrics to ensure visibility and transparency into program health.
  • Build strong relationships with internal and external partners to enable seamless collaboration.
  • Ensure open and clear communication regarding product releases, roadmaps, and risks.
  • Support teams with agile best practices, track delivery performance against committed deliverables.
  • Work directly in data management and storage systems such as Databricks.
  • 6+ years Program Management experience, including 3+ years working with data.
  • Excellent verbal and written communication skills with the ability to convey complex technical concepts clearly to diverse audiences.
  • Experience with the latest data architectures and methodologies, including streaming data, data mesh, streaming and ETL transformations, and related technologies.
  • Ability to write SQL queries, test API endpoints, and build dashboards.
  • A proven track record of delivering complex data infrastructure, orchestrations, and reporting tools while managing multiple priorities.
  • Strong proficiency in project management tools such as Jira, Asana, and Smartsheet.
  • Full competency in multiple project management methodologies, including Scrum, Kanban, and Waterfall.
  • Strong problem-solving skills with a proactive approach to risk identification and mitigation.
  • Ability to understand the big picture of technical projects and anticipate dependencies.
  • Ability to collaborate across cross-functional teams, including engineering, product and stakeholders.
  • Ability to regularly engage with senior stakeholders and influence across the organization without formal authority.
  • Ability to deliver intended value while simplifying the initial scope assumptions within the iron triangle.
  • A commitment to fostering a culture of openness, transparency and continuous improvement.
  • Basic proficiency in data management and storage systems such as Databricks.
  • Medical, vision, dental and mental health benefits for you and your family.
  • Access to a health care concierge.
  • Flexible or Health Savings Accounts (FSA or HSA).
  • Free concert tickets.
  • Generous paid time off including paid holidays, sick time, and personal days.
  • 401(k) program with company match.
  • Stock reimbursement program.
  • New parent programs including caregiver leave and baby bonuses.
  • Fertility, adoption, foster, or surrogacy support.
  • Career and skill development programs with School of Live.
  • Tuition reimbursement and student loan repayment.
  • Volunteer time off.
  • Crowdfunding match.
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