Join Microsoft AI (MAI), the team behind Copilot, Bing, MSN, Microsoft Advertising, and Edge, as we build transformative AI experiences. We’re looking for a Senior Technical Program Manager (TPgM) to lead initiatives focused on model response quality and broader program architecture, ensuring our AI systems deliver accurate, safe, and user-aligned outputs. You will also support cross-cutting efforts across Copilot, helping to design and scale operational frameworks. You will own the end-to-end model feedback process, including coordination across Research, Engineering, Data, and Product teams. You’ll drive improvements based on production usage, manage vendor relationships for human evaluation, and develop scalable feedback loops and infrastructure. While model response quality is the initial key focus, this role will architect and operationalize scalable systems from the ground up—designing durable frameworks, workflows, tooling and governance models —allowing the TPgM to contribute to broader programmatic efforts and evolving team needs. MAI operates with the agility and intensity of a startup—fast-paced, iterative, and impact-driven. Success here requires a scrappy mindset: someone who thrives in ambiguity, takes initiative, and adapts quickly to shifting priorities. This role is ideal for a candidate who enjoys architecting solutions from the ground up, not just executing predefined tasks. If you’re energized by ownership, innovation, and building frameworks that influence product direction, you’ll feel right at home on our team. Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.