Senior Technical Program Analyst

TekSynap•Dahlgren, VA

11d•Onsite

About The Position

The TekSynap is seeking a Senior Technical Program Analyst. The Senior Technical Program Analyst. serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides expert-level support to the Navy Enterprise Network (NEN) program by managing, coordinating, and monitoring enterprise network services. The Senior NEN Analyst acts as the primary liaison between NSWCDD and the Navy NEN Program Office, ensuring compliance with all enterprise standards, service-level expectations, and network operational procedures. We are seeking a Senior Technical Program Analyst to join our team at N aval Surface Warfare Center Dahlgren Division (NSWCDD). T ekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us!

Requirements

Minimum of six (6) years of professional experience in relation to NEN programming including Network Enterprise Tool (NET), CLIN offerings, and NEN ordering.
8570 IAT Levell II certification
Clearance Level: Secret ( T3 investigation)

Responsibilities

Provide enterprise-level support for Navy Enterprise Network (NEN) systems, ensuring consistent connectivity, access, and compliance with Navy cybersecurity standards.
Manage and track NEN service requests and provisioning activities through approved Navy tools and processes (e.g., NET tool and NEN ordering systems).
Coordinate with NAVWAR, NEN Tier III, and NMCI teams to resolve enterprise network incidents and service disruptions.
Support network transition, optimization, and modernization efforts in alignment with DoD and Navy initiatives.
Maintain records of user accounts, hardware provisioning, and service order statuses within the NEN framework.
Review and verify network-related documentation and procedures for adherence to configuration management and cybersecurity policies.
Support user onboarding, account management, and hardware lifecycle tracking across multiple NSWCDD departments.
Identify recurring network or service issues and propose corrective actions to improve operational efficiency.
Provide reporting and analysis on NEN service performance metrics and SLA adherence.
Serve as the local point of contact for coordination of NEN activities impacting NSWCDD operations.