Senior Technical Product Owner

Tactile Medical • Minneapolis, MN

7d

About The Position

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
Overview:
The Senior Technical Product Owner will lead an agile team dedicated to delivering digital experiences built on Salesforce and CXone (call center) platforms. This highly visible role will partner with leadership to understand business needs and translate them into clear, actionable work for the technical team while ensuring alignment to the overall product vision and strategy. The position is responsible for guiding product roadmaps and releases, defining feature direction, and driving execution to bring modern, scalable solutions to life.

Requirements

• Bachelor's degree in software engineering, or related field
• 5+ years of experience as a Salesforce Product Owner, or an equivalent mix of Salesforce Product Owner and Senior Salesforce Administrator experience
• Extensive practical experience and understanding of sprint planning, backlog refinement, and release activities
• Demonstrated ability to define user stories, acceptance criteria, and functional requirements for complex platform capabilities
• Hands-on experience with core Salesforce functionality, data models, automation tools (Flow), and cross-cloud capabilities
• Proven communication, stakeholder management, and leadership skills

Nice To Haves

• Certified Salesforce Administrator
• Product Owner certification
• Strong understanding of system integrations, APIs, middleware, and data flow concepts
• Experience in regulated environments with working knowledge of HIPAA, security, and compliance standards

Responsibilities

• Lead an agile technical team to define, design, and implement enhancements across the Salesforce and CXone platforms
• Manage sprint planning, backlog refinement, and release activities with the Scrum Master, ensuring high‐quality, iterative delivery through agile ceremonies and tools
• Shape the technical roadmap and ensure alignment with enterprise architecture by developing deep knowledge of the integrated tech ecosystem, including middleware and supporting systems
• Partner across the organization to translate business needs into clear requirements, maintain communication channels, and drive visibility into solution design for iterative feedback
• Maintain compliance with all relevant standards and regulatory requirements, including HIPAA and cybersecurity
• Other duties as assigned

Benefits

• medical
• dental and vision benefits
• retirement benefits
• employee stock purchase plan
• paid time off
• parental leave
• family medical leave
• volunteer time off and additional leave programs
• life insurance
• disability coverage
• other life and work wellness benefits and discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees