Senior Technical Product Owner

Manulife-posted 3 days ago

$104,860 - $194,740/Yr

Full-time • Mid Level

Remote • Usa, NH

5,001-10,000 employees

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As a Technical Product Owner supporting U.S. Segment Operations, you will play a pivotal role in shaping and delivering technology solutions that drive operational excellence, automation, and customer-centric outcomes. You will partner closely with business leaders, agile delivery teams,and technology stakeholders to translate operational needs into scalable, high-impact, digital capabilities. This is a unique opportunity to influence the modernization of core operational processes while ensuring alignment with enterprise architecture, regulatory requirements, and strategicpriorities. Position Responsibilities: Stakeholder Collaboration: Engaging with business stakeholders to understand their needs, gather requirements, and define epics, capabilities, and features Requirements Analysis and Prioritization: Analyzing and prioritizing the requirements gathered from business stakeholders (Initiative lead, Product owners etc.) and translate to technology execution, coordinating and acts as lead of technical and business teams to deliver on technology commitments. Technology Product Strategy and Planning: Driving the technology product/capability strategy, planning, and delivery of key capabilities for the business product/capability Research and Analysis: Conducts user research, market research, and data/workflow analysis to identify opportunities for improvement and recommend technological solutions that align with business needs. Presenting findings and communicating insights effectively. Technology Guidance: Providing technical guidance to business stakeholders and the development team and ensuring that the product’s/capabilities technical aspects are well- managed. Ensures technical requirements are understood, integrated, prioritized to backlog. Mitigates technical roadblocks to achieving sprint/release goals. Maximizing Product Value: Ensuring that each product delivers the maximum value to the user by managing the product backlog and prioritizing technical tasks INTERNAL Manages the product backlog delivery and work prioritization process in partnership with IT and Operations. Leads agile team to ensure that value is delivered to users Assesses value, develops cases, and prioritizes stories, epics, and themes to ensure work aligns with product strategy Coordinates vendor delivery where majority of development activities are outsourced Understand the technical architecture and dependencies of the product.

Engaging with business stakeholders to understand their needs, gather requirements, and define epics, capabilities, and features
Analyzing and prioritizing the requirements gathered from business stakeholders (Initiative lead, Product owners etc.) and translate to technology execution, coordinating and acts as lead of technical and business teams to deliver on technology commitments.
Driving the technology product/capability strategy, planning, and delivery of key capabilities for the business product/capability
Conducts user research, market research, and data/workflow analysis to identify opportunities for improvement and recommend technological solutions that align with business needs. Presenting findings and communicating insights effectively.
Providing technical guidance to business stakeholders and the development team and ensuring that the product’s/capabilities technical aspects are well- managed. Ensures technical requirements are understood, integrated, prioritized to backlog. Mitigates technical roadblocks to achieving sprint/release goals.
Ensuring that each product delivers the maximum value to the user by managing the product backlog and prioritizing technical tasks
Manages the product backlog delivery and work prioritization process in partnership with IT and Operations.
Leads agile team to ensure that value is delivered to users
Assesses value, develops cases, and prioritizes stories, epics, and themes to ensure work aligns with product strategy
Coordinates vendor delivery where majority of development activities are outsourced
Understand the technical architecture and dependencies of the product.

Bachelor's degree in business administration, Computer Science, Engineering, or a related field. Master’s degree is a plus.
5 years of experience as a product owner or similar capacity
Strong understanding of Agile methodologies and experience working in Agile environments.
Comprehensive understanding of various programming languages and frameworks, familiarity with a spectrum of software development methodologies, and in-depth knowledge of data structures and databases
Effective communication and analytical skills, ability to translate business requirements into technical specifications, and strong interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to translate complex technical concepts into clear and actionable requirements.
Experience with product management and software development tools (e.g., JIRA, Confluence, Planview).
Certified Scrum Product Owner (CSPO) or similar Agile certification is preferred.
Technical background with a solid understanding of software development processes

Excellent organizational and problem-solving abilities to manage through creative tension
Influencing and execution the work without direct management of resources
Strong verbal and communication skills with the ability to effectively articulate and communicate technical vision and the ability to translate the outcomes into possibilities, options, and execution
Learns constantly, from both success and failure, and remains open to change/continuous improvement.
People leadership experience is preferred or someone with strong potential with people leadership capabilities
Responds well to ambiguity and works efficiently to clarify situations and outcomes
Deep understanding of the current technical stack and architectural constraints
Excellent problem-solving, organizational, analytical, and critical thinking skills including high discretion/judgment in decision making
Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Recognized as an expert within IT specialty and/or business and broader organization with broad-based expertise across area and related functions
Ability to interact professionally with all organizational levels
Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of IT to the business

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law), and we offer the full range of statutory leaves of absence.

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