About The Position

We are seeking a highly skilled and detail-oriented Senior Technical Product Marketing Manager to join our core Marketing team at Lumen. This role involves leading technical marketing strategies and supporting the overall product marketing efforts. You will report directly to the Director of Technical Marketing and work closely with other cross-functional teams to ensure the successful delivery of our products to the market. This position requires a blend of technical acumen, leadership skills, business understanding, and a proactive, strategic approach to drive best-in-class marketing initiatives. The ideal candidate will have a proven track record in creating product and reference architectures, user guides, ROI tools, use cases, demo videos, and engaging with sales teams and customers to drive product adoption and satisfaction.

Requirements

  • Bachelor’s degree in Business, Marketing, Engineering, or a related field. A Master’s degree is preferred.
  • 7-10 years of experience in Technical Marketing, Product Marketing, Product Management, Solution Engineering, or related technical roles.
  • Proficient in translating technical concepts into clear and engaging marketing content.
  • Strong technical understanding of networking concepts, protocols, and infrastructure.
  • Demonstrated ability to lead and mentor a team of marketing professionals.
  • Highly organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously.
  • Excellent written and verbal skills to clearly and persuasively convey complex ideas.
  • Strong analytical skills with the ability to interpret market trends and data.

Nice To Haves

  • Experience working in B2B technology companies, specifically in telecom, cloud networking, or related fields.
  • Hands-on experience with networking products and methodologies.

Responsibilities

  • Develop and Lead Technical Marketing Content: Create and maintain high-impact technical marketing materials such as datasheets, white papers, case studies, technical presentations, user guides, ROI tools, use cases, and demo videos.
  • Strategize and Execute Product Launches: Plan and oversee the execution of product launches, ensuring all technical marketing materials are prepared and aligned with the product strategy.
  • Customer Engagement and Feedback: Develop and maintain strong relationships with key customers and partners to gather feedback and insights that can be used to improve marketing strategies and product offerings.
  • Technical Training and Support: Provide technical training and support to the sales team and other internal stakeholders.
  • Event Planning and Execution: Lead the planning and execution of technical events, webinars, and trade shows.
  • Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution.
  • Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation.
  • Data-Driven Marketing Campaigns: Develop and implement data-driven marketing campaigns to drive product awareness, adoption, and revenue growth.
  • Content Strategy and Development: Create in-depth technical content for lumen.com, including detailed product descriptions, technical blogs, white papers, case studies, and solution briefs.
  • SEO Optimization and Performance Tracking: Ensure all technical content is optimized for search engines and regularly track and analyze the performance of technical content and marketing campaigns.

Benefits

  • Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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