Senior Technical Product Manager (Multiple Positions)

AvidXchange, Inc.•Charlotte, NC

1d•Hybrid

About The Position

Set long-term strategic objectives for the SRE practice, ensuring alignment with market and business needs. Measure and optimize key metrics to ensure reliability across products. Ensure compliance with industry standards, regulations, and security protocols. Implement and maintain Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs). Support the vision and strategy for incident management, disaster recovery, performance testing, and chaos engineering. Use data-driven insights to make informed decisions and iterate on the product roadmap. Build relationships, collaborate, and learn from stakeholders about their friction points related to existing products as well as gaps in existing offerings. Continuously gather feedback and incorporate it into the feature backlog, roadmap, and vision iterations. Measure the success of the vision, roadmap, and backlog in terms of the value provided and iteratively review these measurements. Lead the delivery of the Technical capabilities roadmap in the SRE Organization at AvidXchange.

Requirements

Master’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained.
In lieu of a Master’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained, employer will also accept a Bachelor’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and five (5) years of experience in the job offered or related occupation in which the required experience was gained.
Must also have demonstrated experience in the following: Agile product methodologies; Embedded software development; IoT product development; Statistical modeling; Product roadmap; and Data analytics.

Responsibilities

Set long-term strategic objectives for the SRE practice, ensuring alignment with market and business needs.
Measure and optimize key metrics to ensure reliability across products.
Ensure compliance with industry standards, regulations, and security protocols.
Implement and maintain Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs).
Support the vision and strategy for incident management, disaster recovery, performance testing, and chaos engineering.
Use data-driven insights to make informed decisions and iterate on the product roadmap.
Build relationships, collaborate, and learn from stakeholders about their friction points related to existing products as well as gaps in existing offerings.
Continuously gather feedback and incorporate it into the feature backlog, roadmap, and vision iterations.
Measure the success of the vision, roadmap, and backlog in terms of the value provided and iteratively review these measurements.
Lead the delivery of the Technical capabilities roadmap in the SRE Organization at AvidXchange.

Benefits

18 days PTO
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250
Hybrid Workplace Flexibility
Free parking