Senior Technical Product Manager
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About The Position
Chewy is looking for a Senior Technical Program Manager to join our Customer Care Technology Team. This is a high-visibility role focusing on our 3rd party Customer Care Application stack which includes Oracle Service Cloud (OSvC), Genesys, and Salesforce. The ideal candidate will have a background in technical program management for software applications focused on innovation within customer service. You will be supporting two technical teams (focused on strategic work, and operational change) in their roadmap to bring the vision for our Next Generation Contact Center together. In support of your core teams you’ll coordinate development across a wide range of supporting applications and will partner closely with the Customer Service Product team in executing on this vision.
