Senior Technical Product Manager (Platform & Integrations)

Virtuous

11h

About The Position

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: Asking questions with a spirit of curiosity Giving feedback freely with candor & grace, welcoming it in return Displaying a passion for philanthropy and technology Serving with joy. Everyone is willing to make the coffee! Celebrating the wins & milestones of others Assuming good intent & demonstrating trust in others Pursuing relationships with people different from themselves & creates space to be human Find our core values & more here . Position Summary We’re looking for a Senior Technical Product Manager to own the Virtuous Platform & Integrations surface: our APIs, integration marketplace, strategic partner integrations, cross-product platform services, and the emerging world of agentic AI-powered integrations. This is a builder role at the intersection of product strategy, technical architecture, partner relationships, and AI, with direct influence on Virtuous’s growth trajectory.

Requirements

5+ years of product management experience with at least 2 years focused on platform, API, or integrations products in a B2B SaaS environment
Technical fluency: you can read API documentation, discuss REST architecture, understand webhook patterns, evaluate authentication schemes, and hold your own with engineers, even if you’re not writing production code
Demonstrated experience managing technology partner relationships — not just building integrations, but nurturing the human relationships that make ecosystems work
Strong understanding of the modern AI-forward integration landscape: iPaaS platforms (Zapier, Make, n8n), API management, webhook infrastructure, and emerging agentic/AI patterns
Experience with marketplace or ecosystem product management: building something that others build on top of
Exceptional communication skills — able to translate between deeply technical partner engineering teams, business-focused revenue stakeholders, and executive leadership
Self-directed and resourceful: comfortable operating with high autonomy in a fast-moving, lean organization
Evidence of customer-centric product development: discovery interviews, Jobs-to-Be-Done, opportunity mapping, or equivalent methodologies
Human-centered, AI-forward. You believe technology should amplify human connection, not replace it. You get excited about AI that helps a fundraiser spend less time on manual work and more time building relationships.
Builder, not maintainer. You’re energized by creating something new, defining strategy where none exists, building ecosystems from early foundations, shipping capabilities that change how customers work.
Relational and technical in equal measure. You’re as comfortable whiteboarding API architecture with engineers as you are having a strategic conversation with a partner or executive leader.
Urgency drives accountability. You thrive in environments where shipping matters, where outcomes beat ceremonies, and where the best idea wins regardless of title.
Discovery-first. You validate problems before building solutions, using continuous discovery methodology. Regular customer touchpoints, opportunity solution trees, assumption testing, and AI-driven prototyping.
Ship regularly. You work within our EPD Operating Model rhythms with outcome-driven accountability.
Communicate relentlessly. You ensure the organization understands the what and why of every platform investment.
Think horizontally. You think across the entire portfolio. Your decisions impact every product team and every customer.

Nice To Haves

Experience with AI/ML integration patterns, agentic AI frameworks, MCP protocol, or AI-powered automation platforms
Background in nonprofit technology, fundraising platforms, and the broader nonprofit space
Familiarity with Azure stack, .NET ecosystems, and Microsoft partnership dynamics
Experience with payment integrations, compliance requirements (PCI, HIPAA), or financial data flows
Track record of influencing revenue outcomes through platform/integration strategy without directly owning a quota
Experience scaling an integration marketplace or partner developer program from early stage to growth

Responsibilities

Integration Marketplace & Ecosystem Own and scale the Virtuous Integration Marketplace. Expand verified integrations, improve partner onboarding, drive adoption metrics
Drive strategy and facilitate implementation of strategic integrations across Virtuous products
Develop the broader Partner & Creator Network vision: an in-app resource hub for customer, partner, and community-generated templates, workflows, and resources across all Virtuous products
Influence marketplace economics, quality standards, certification programs, and partner incentive structures
Agentic AI & Modern Integration Patterns Define and execute Virtuous’s agentic integration strategy — MCP server support, n8n/Zapier native nodes, AI-powered workflow orchestration
Build Virtuous’s position as an AI-forward platform that nonprofits and and our partners can extend through agentic workflows
Stay ahead of the rapidly evolving integration landscape: evaluate, prototype, and ship capabilities that keep Virtuous at the leading edge
Collaborate with product squads to ensure AI capabilities extend through the integrations layer
Strategic Integrations & Platform Services Own relationships and roadmaps for strategic technology partners
Manage cross-product integration surfaces and drive integration-related requirements — ensuring CRM+, Raise, Insights, Momentum, Volunteer, and Analytics work together seamlessly
Own foundational platform integration services
Partner Technical Strategy Serve as the technical product voice in partner conversations — representing Virtuous’s platform capabilities, roadmap, and integration architecture
Collaborate closely with Partner Marketing & Enablement to ensure partners have the technical resources, documentation, and support needed to build and sell on Virtuous
Help shape partner strategy on the technical side: which partners to invest in, what integrations to prioritize, how to structure co-development efforts
Influence partner-sourced pipeline and expansion revenue through better technical enablement and integration quality

Benefits

Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
We pride ourselves on Community and host exciting company outings and events.

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