Senior Technical Producer

Thesis•Portland, OR

5d•Hybrid

About The Position

The Senior Technical Producer is a strategic and detail-oriented leader responsible for managing the execution of projects across diverse technologies and service offerings. This role oversees the full project lifecycle—from intake and briefing to development, QA, and final deployment—ensuring that timelines, budgets, and quality standards are met while balancing both client expectations and internal team needs. In addition to leading the day-to-day management of project schedules, costs, and deliverables, you take a broader view by overseeing multiple projects within a client’s scope, guiding Producers as needed, and mentoring junior team members. You continuously refine processes to drive efficiency and advocate for best practices while maintaining flexibility to adapt when challenges arise. With expertise in CRM, email marketing, web/app development, and a platform-agnostic mindset, you are comfortable navigating a wide range of technologies and leading teams through the creative and technical process. Though this role primarily focuses on internal production, it is highly client-facing, managing approvals, reviews, and final scheduling to ensure smooth execution from concept to launch.

Requirements

Minimum of 5 years experience in digital/technical production in an agency or corporate setting as a producer, account manager, or project manager with experience in email marketing and estimation.
Fluent in digital marketing and commerce best practices, trends, and terminology.
Comfortable working with enterprise level Email Service Provider (ESP) platforms, Content Management Systems (CMS), and are well versed in a variety of marketing technologies.
General understanding of the email, website, and app development processes, including discovery, project planning, requirements definition, test plan development, QA, and any associated creative considerations necessary to set your development team up for success.
Strong analytical skills, with the ability to assemble and interpret data to create summaries with business focused recommendations and insights.
This position is ideal for individuals who are customer obsessed, results oriented and have a passion for digital marketing.
Understanding of creative platforms and tools such as Adobe CC or Figma.
Exceptional verbal and written communication skills, including meeting facilitation, experience building and maintaining relationships, confidently interacting with all levels of leadership, and understanding and valuing cultural differences. Ability to clearly articulate goals and objectives, persuade team members, and inspire lasting change.
Experience executing independently and in a highly collaborative team environment with varying levels of ambiguity.
Outstanding prioritization skills with the ability to work on a variety of projects within various constraints. Proven ability to quickly and decisively resolve issues, shift priorities, work through demands, and pivot timelines.
Bachelor's degree preferred, ideally in Advertising/Marketing, Communications, Design or a related field. Additional 2 years experience in lieu of a degree.

Nice To Haves

Knowledge and experience with A/B & multivariate testing and measurement a plus.
Familiarity with HTML is a plus.
Intermediate to advance knowledge of Airtable is a plus.

Responsibilities

Manage and track budgets of $1M-$3M which include complex projects, initiatives, or SOWs that span one or multiple lines of business. You are accountable for managing the project budget in accordance with client and agency expectations.
Build meaningful relationships with clients rooted in reliability and trust to support day-to-day needs and build a solid foundation for organic growth.
Proactively partner with Production Leads, Account Supervisors, and Technology Stakeholders to forecast work and drive planning and budgeting conversations specific to your line of work. You are actively seeking opportunities for studio growth and facilitating those opportunities.
Exercise discretion and good judgment in representing the company, advocating on behalf of the client while supporting your team and preserving agency work. Foster strong relationships and trust with clients through anticipating needs while serving as a knowledgeable, reliable and prompt communicator.
Own and facilitate project management of all assigned projects within our project management tool according to our creative process: information gathering, brief evaluation/review, working to distill and communicate client needs and goals to the team executing the work, creating workback schedules, and ensuring that all schedules stay on track and on budget.
Lead a team to execute against a vision or concept determined by creative leadership, acting as a partner in execution to ensure the vision adheres to the brief and offering constructive input on project concepts, reflecting your knowledge of the stakeholder’s historical preferences and considerations. You use your tried and true experience to guide the team on when to exceed expectations or reduce efforts for maximum impact and efficiency.
Manage project-specific duties including, but not limited to packaging creative assets, asset management, copy supervision, etc. Collaborate with creative contributors to ensure technical specs complement creative elements.
Maintain resourcing efficiency throughout the project lifecycle within our project management tool, minimizing down-time and ensuring people are involved at the appropriate times for project success.
Actively inform and participate in team or department initiatives as requested, including day-to-day resource management, process improvement initiatives, hiring and onboarding, administrative support in our project management tool.
Proactively identify risks to deliverables, implementing solutions to mitigate those risks.