Senior Technical Operations Engineer

Leidos•Bethesda, MD

1d•Onsite

About The Position

Leidos has an exciting opening for you, our next TS/SCI cleared Senior Technical Operations Engineer working with a dynamic team to design, develop and deploy a state-of-the-art technology stack supporting the DOMEX Data Discovery Platform (D3P) Modernization program as well as our client’s mission to centralize and standardize Tasking, Collection, Processing, Exploitation and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the Defense Intelligence Enterprise (DIE). You will have impact as part of a mission focused, solutions oriented, and adaptive team that values inclusion, innovation, collaboration, and professional development. While most work is conducted on-site at our client location in Bethesda, MD, we offer a flexible schedule and, occasionally, some tasks may be performed remotely. As a Senior Technical Operations Engineer you will be responsible for the availability and performance of a full stack containerized microservice software platform. You will participate in fostering a DevSecOps culture, building strong cross functional collaboration with systems engineering, architecture, development, security, operations, and integration teams, in a dynamic and fast paced environment. You will work closely with a multi-disciplinary team of systems engineers, developers, integrators, system administrators on the following key tasks: System Reliability & Performance – Maintaining system uptime, performance, and capacity planning for a big data production platform with a microservice architecture running on Kubernetes, Elasticsearch and PostgreSQL backends, Kafka messaging, and using Java, Python, and React as well as low code software technologies (e.g. Appian) Monitoring & Observability – Utilizing tools to monitor systems and detect issues proactively. Incident Response – Triage and troubleshooting issues, managing failures, performing root cause analysis, and conducting post-incident reviews. SLIs and SLOs – Defining and tracking Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs) to measure reliability Management Oversight – Leading a team of system administrators who staff a help desk during core business hours; maintaining technical standards and mentoring staff on troubleshooting techniques Technical Leadership – Collaborating with system engineers to design solutions for new features and requirements and providing technical input to systems engineering documentation and diagrams/models working in coordination/collaboration with SE team members and architect team SAFe Agile – Participating in Agile release planning, scrum of scrums, bug triage, design sessions and other meetings You bring enthusiasm, the ability to work well with people from different disciplines with varying degrees of technical experience, and meet the following qualifications:

Requirements

BS in Engineering, Computer Science, Systems Engineering, or related field or equivalent experience with 12+ years in software development, system engineering or related field. 10+ years of experience with Master’s degree. Additional years of experience in lieu of degree are acceptable.
Must have an active Top Secret/ SCI security clearance with the ability to obtain and maintain a TS/SCI with Polygraph security clearance
Possess at least one DoD 8570.01-M IAT Level II or higher certification, e.g., CCNA Security, CySA+, Security+ CE, SSCP, CISSP (or Associate)
Ability to obtain Privileged User Account (PUA) certification per DoD 8570 policy
Experience with container/container orchestration, specifically Kubernetes, Gitlab pipeline development, and Linux OS
Experience with production/enterprise systems at scale
Experience with cloud-based services, preferably AWS, for enterprise applications
Cloud infrastructure experience
Comfortable with Elastic Search, PostgreSQL, Logstash, Kibana, and Keycloak
Demonstrated ability to participate in cross-functional planning, coordination, and task execution
Team leadership and line management experience
Strong communication skills, collaboration, and the ability to work under pressure during incidents

Nice To Haves

Experience/knowledge of key Agile processes and techniques
Experience with development, i.e. Bash, PowerShell, SALT, Python, Groovy, Java, etc.
Experience with Appian or other low-code software technologies
Experience with any of the following technologies: Kafka or other message passing systems (AMQP, JMS) Kubernetes monitoring, e.g., Prometheus/Graphana GPU-based Kubernetes SALT for deployment automation Nexus
Experience with security best practices for services: authN/Z, secrets management, data protection
GraphQL familiarity
Proficiency with infrastructure-as-code (ie CloudFormation, Terraform, Pulumi)
AWS cloud certifications

Responsibilities

Maintaining system uptime, performance, and capacity planning for a big data production platform with a microservice architecture running on Kubernetes, Elasticsearch and PostgreSQL backends, Kafka messaging, and using Java, Python, and React as well as low code software technologies (e.g. Appian)
Utilizing tools to monitor systems and detect issues proactively
Triage and troubleshooting issues, managing failures, performing root cause analysis, and conducting post-incident reviews
Defining and tracking Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs) to measure reliability
Leading a team of system administrators who staff a help desk during core business hours; maintaining technical standards and mentoring staff on troubleshooting techniques
Collaborating with system engineers to design solutions for new features and requirements and providing technical input to systems engineering documentation and diagrams/models working in coordination/collaboration with SE team members and architect team
Participating in Agile release planning, scrum of scrums, bug triage, design sessions and other meetings

Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.
Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.
More details are available here.

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