Senior Technical Instructor

Semperis

1d•Hybrid

About The Position

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. Position Overview We are hiring a Senior Technical Instructor to lead the design, delivery, and continuous improvement of technical training on Semperis products for internal teams, partners, and customers. You will play a central role in helping highly technical audiences build real-world skills in identity security, threat detection, and forest recovery across solutions such as DSP, ADFR, Lightning, Migrator, and related offerings. This is a senior individual contributor role within the Global Technical Enablement team. You will develop and deliver advanced technical courses, build and maintain multi-modal curriculum (ILT/vILT, self-paced eLearning, blended programs), and ensure all content stays aligned with current product capabilities and field realities. You’ll partner closely with Product, Engineering, Technical Delivery, Support, Professional Services, and Channel teams to translate product roadmaps, implementation patterns, and customer scenarios into hands-on, lab-driven learning experiences that support our certification program and new-hire onboarding at scale.

Requirements

8+ years of experience in enterprise IT with a focus on Active Directory, identity, and security (Windows Server, AD, Entra ID / Azure AD, hybrid identity).
6+ years of experience designing and delivering technical training (ILT/vILT, workshops, bootcamps) for highly technical audiences (IT, security, partners).
Excellent presentation, facilitation, and communication skills; comfortable leading deep-dive technical sessions and Q&A with senior engineers and architects.
Proven ability to translate complex, technical subject matter into engaging, learner-friendly content for technical audiences.
Demonstrated experience collaborating with and managing SMEs across functions (product, engineering, sales) to efficiently extract knowledge and maintain accuracy.
Comfortable working autonomously in a fast-paced, high-growth, globally distributed environment.

Nice To Haves

Experience in the cybersecurity industry or adjacent technology categories (identity security, cloud security, infrastructure protection, or similar).
Familiarity with Active Directory, identity threat detection, or hybrid IT concepts is a significant plus.
Experience preparing students for official certification programs.
Proficiency with LMS platforms and common authoring / content tools (e.g., Articulate, Captivate, Camtasia, or similar).
Relevant Microsoft / identity / security certifications and/or training credentials.
Experience using AI-assisted content creation tools to accelerate development without sacrificing quality.

Responsibilities

Design, develop, and deliver advanced technical training on Semperis products (e.g., DSP, ADFR, Lightning, Migrator) for customers, partners, and internal technical audiences.
Create and maintain multi-format curriculum (instructor-led, virtual ILT, self-paced eLearning, blended programs) aligned to product use cases, lab scenarios, and certification paths.
Build, maintain, and troubleshoot hands-on labs and demos that mirror real-world enterprise AD and hybrid identity environments, working closely with the lab architect and SMEs.
Develop clear, technically accurate training assets including slide decks, lab guides, facilitator guides, and reference materials that support both live and self-paced delivery.
Deliver engaging live sessions, workshops, and bootcamps, facilitating deep-dive discussions, troubleshooting scenarios, and Q&A with senior engineers and architects.
Partner with the Head of Technical Enablement and Instructional Design to align courses with role-based learning paths, 30/60/90-day onboarding plans, and product launch priorities.
Contribute to the technical certification program by validating blueprints, piloting content, creating instructor materials, and ensuring lab and exam experiences are instruction-ready.
Develop and refine specialized onboarding and training strategies for different technical roles (Pre-Sales, Technical Delivery, Support, CSM, PS, partner engineers).
Provide input on blended learning platforms and methodologies; recommend improvements to formats, sequencing, and delivery models based on learner feedback and outcomes.
Support partner technical readiness by delivering partner-focused training sessions, workshops, and certification prep aligned with the partner technical certification roadmap.
Tailor content, examples, and labs for partner and customer audiences to reflect field scenarios, common deployment patterns, and identity resilience best practices.
Collaborate with Channel and Partner teams to schedule, promote, and execute training programs that scale across regions and partner tiers.
Collaborate closely with Product Management, Engineering, Technical Delivery, Support, and Professional Services to ensure training content is accurate, current, and aligned with how Semperis solutions are implemented in production.
Engage SMEs through structured content reviews and feedback cycles, efficiently extracting expertise while maintaining consistency and instructional quality.
Mentor other instructors and contributors on best practices in technical training delivery, lab facilitation, and use of enablement platforms.
Track and report on training effectiveness (attendance, satisfaction, assessments, lab completion, certification outcomes); use data to refine content and delivery approaches.
Continuously update course materials in line with product releases, support trends, field feedback, and evolving identity threat landscape.
Maintain brand and quality standards across all instructor-led and self-paced materials, ensuring a polished, professional, and consistent learner experience.