Senior Technical Expert

Synergy ECP • Washington, DC

1d • $115,000 - $145,000

About The Position

NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available.

Requirements

• Broad technical experience across networking, servers, virtualization, identity management, and system integration.
• Strong understanding of ports, protocols, firewalls, and network connectivity troubleshooting.
• Experience with Windows and/or Linux server environments and virtual machine platforms (e.g., VMware, Hyper V).
• Solid understanding of relational database concepts and hands on experience with Microsoft SQL Server
• Working knowledge of authentication and identity services, including Microsoft Entra ID.
• Familiarity with APIs, RESTful services, and integration concepts; experience with Microsoft Graph is desirable.
• Understanding of system accreditation, compliance frameworks, or security assessment processes.
• Ability to interpret technical requirements, identify gaps, and coordinate with specialized teams to resolve them.
• Excellent communication, documentation, and organizational skills.
• Demonstrated ability to take initiative, work independently, and “roll up their sleeves” to drive tasks to completion.
• Bachelor's degree required
• Minimum 8 years' experience
• Must possess active Top Secret clearance to be considered for this role.
• U.S. Citizenship

Nice To Haves

• Experience supporting COTS product deployments in government environments.
• Familiarity with security frameworks such as NIST RMF, FedRAMP, or similar accreditation processes.
• Scripting experience (PowerShell, Python, or similar) for automation or integration tasks.
• Strong collaboration and interpersonal skills; able to work effectively with diverse technical teams.
• Analytical mindset with the ability to troubleshoot complex issues.
• Proactive, adaptable, and comfortable working in dynamic project environments.

Responsibilities

• Understand and assist with the installation, configuration, and validation of the COTS software product in test and production environments.
• Coordinate integration activities with cross functional teams, including networking, server/VM administrators, identity and access management, and application owners.
• Evaluate system requirements, dependencies, and integration points to ensure compatibility and operational readiness.
• Understand, communicate, support and coordinate support activities including;
• Networking - such as ports, protocols, firewalls, and load balancers as required for system connectivity.
• Compute - such as server and virtual machine provisioning, configuration, and performance tuning.
• Database - collaborate with database teams to configure, query, and troubleshoot Microsoft SQL Server instances.
• Identity and Access – authentication and authorization mechanisms including single sign on and possess knowledge of Microsoft Entra ID.
• Integration - work with APIs and integration frameworks, including Microsoft Graph, to support data exchange and system interoperability.
• Assist in preparing documentation required for system accreditation, compliance, and security assessments.
• Develop and maintain technical documentation, including installation guides, configuration baselines, and operational procedures.
• Provide hands on troubleshooting and issue resolution throughout testing and deployment phases.
• Communicate project status, risks, and technical considerations clearly to stakeholders and leadership.

Benefits

• We offer highly competitive compensation that is consistently recognized by our employees as being generous!
• We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.
• Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all!
• A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 10 paid holidays a year. NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle.
• With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level