Senior Technical Customer Care Specialist - AJC
AJL Atlanta Journal Constitution, LLC•Atlanta, GA
402d•$48,194 - $72,405
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About The Position
The Senior Technical Customer Care Specialist at Cox Enterprises is responsible for addressing complex customer inquiries related to both print and digital products. This role requires strong analytical and communication skills to troubleshoot technical issues, provide coaching to customers, and collaborate with internal teams to enhance the customer experience. The ideal candidate will demonstrate a commitment to exceptional service and adaptability to new technologies.
