(Remote) Senior Technical Consultant
About The Position
A division of Harris; Advanced is looking for a Senior Technical Consultant to join their Professional Services team. As a Senior Technical Consultant, you will work closely with a great team to provide complex technical installation and implementation support services for clients; including database administration interface consulting, report development and configuration of our CIS and Web applications. This remote role welcomes candidates anywhere in Canada and the US in the Eastern Timezone. Up to 25% of travel in North America is required. A valid passport/visa is needed for travel. Salary: 70K - 90K What you will be doing: Be the primary technician to the configuration of our software suite to meet our client’s requirements through the utilization of the application’s graphical user interface (GUI), and with the assistance of MS SQL Participate in discovery sessions with our clients to establish the “As-Is” and “To-Be” states of their systems Work in conjunction / guide with our Conversion team to accurately create various mapping documents Assist in capturing customer’s requirements and implementing configurable interfaces through our AIM tool Assist clients with end-to-end system testing and troubleshooting Liaise with 3rd party vendors, end-users, and our client’s IT What we are looking for: 2 - 5 years of experience in customer support / business analysis experience Programming and/or complex scripting experience (SQL, C#, PowerShell) Proven diagnostic and trouble-shooting skills Working with other technically skilled staff on a multi-disciplinary team What will make you stand out: Experience with Crystal Reports An understanding of object-oriented languages such as C# or Visual Basic Experience with Utility Billing and CIS applications Ability to travel at least 25% of the time throughout North America without limitations What we can offer: 3 weeks' vacation and 5 personal days Comprehensive Medical, Dental and Vision coverage from your first day of employment Employee stock ownership and RRSP matching programs Lifestyle rewards Flexible work options About us: Advanced Utility Systems Corporation is a software and services company headquartered in Toronto, Canada. Advanced Utility Systems (AUS) is a wholly owned subsidiary of Harris Computer Systems. Since our start-up in 1997, we have grown to serve over 90 North American water, electric and natural gas utility clients through our leading-edge billing and customer service software: CIS Infinity. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses. #LI-remote Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at [email protected] This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Requirements
- 2 - 5 years of experience in customer support / business analysis experience
- Programming and/or complex scripting experience (SQL, C#, PowerShell)
- Proven diagnostic and trouble-shooting skills
- Working with other technically skilled staff on a multi-disciplinary team
Nice To Haves
- Experience with Crystal Reports
- An understanding of object-oriented languages such as C# or Visual Basic
- Experience with Utility Billing and CIS applications
- Ability to travel at least 25% of the time throughout North America without limitations
Responsibilities
- Be the primary technician to the configuration of our software suite to meet our client’s requirements through the utilization of the application’s graphical user interface (GUI), and with the assistance of MS SQL
- Participate in discovery sessions with our clients to establish the “As-Is” and “To-Be” states of their systems
- Work in conjunction / guide with our Conversion team to accurately create various mapping documents
- Assist in capturing customer’s requirements and implementing configurable interfaces through our AIM tool
- Assist clients with end-to-end system testing and troubleshooting
- Liaise with 3rd party vendors, end-users, and our client’s IT
Benefits
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental and Vision coverage from your first day of employment
- Employee stock ownership and RRSP matching programs
- Lifestyle rewards
- Flexible work options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
