Senior Technical Business Analyst, Fraud & Payments
About The Position
At FIS, you’ll contribute to a critical component of how the world pays. As a Senior Technical Business Analyst – Fraud & Payments, you’ll play a key role in supporting and enhancing fraud‑related payment systems that help confirm, monitor, and protect payment activity. This role sits at the intersection of fraud management, payments, technology, and compliance. You’ll work closely with clients and internal teams to deliver enhancements, streamline processes, and ensure systems meet both business needs and regulatory requirements. You’ll join a small, highly collaborative team, working virtually across the U.S. The team focuses on fraud management and telephony services, partnering closely with clients on onboarding, process improvements, audits, and compliance initiatives. The work is fast‑paced, highly visible, and impactful.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or an equivalent combination of education and experience
- Strong technical background with experience supporting end‑to-end systems
- Previous experience as a Senior Business Analyst, Technical Business Analyst, or similar role
- Proven ability to write clear requirements, support testing efforts, and collaborate across technical and non‑technical teams
- Excellent verbal and written communication skills, with the ability to translate technical concepts for varied audiences
Nice To Haves
- Working knowledge of application development concepts and programming languages such as Python, SQL, Hyperion (or similar tools)
- Experience in fraud, payments, financial services, or regulated environments
Responsibilities
- Research client needs, analyze trends and best practices, and create detailed functional and technical requirements
- Serve as a liaison between clients, end users, and technical teams during implementations and consulting projects
- Support and enhance fraud monitoring and payment confirmation systems, including card‑related fraud processes
- Streamline fraud workflows using Robotic Process Automation (RPA) and other technologies
- Assess available technologies and recommend solutions to solve complex technical and operational challenges
- Write test plans and test cases, execute testing, and support deployments to ensure application integrity
- Partner with compliance and audit teams to ensure adherence to regulatory and governing body requirements
- Contribute to continuous improvement initiatives across fraud operations and system functionality
Benefits
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
