Senior Technical Analyst - Tax

Sherwin-Williams•Cleveland, OH

About The Position

ABOUT THE ROLE: The Senior Technical Analyst - Tax is responsible to drive innovation in tax-related processes and technology. This role will work closely to integrate technology solutions within the tax area, ensuring alignment of tax systems with business processes. The incumbent will work closely with technical teams to deliver tax implementations integrating with Oracle EBS and boundary systems, compliance tax reporting, and eInvoicing, ensuring software systems are running efficiently with minimal downtime. The incumbent should have an acumen for data analytics, data management and data driven processes, including the evolving data management, driving efficiencies to create solutions and functions that provide data integrity to support the tax business functions. The incumbent will provide configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with cross-functional teams and client stakeholders to provide sufficient support for enterprise-wide applications.

Requirements

Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 7 years of experience in enterprise-wide software support
4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
In-depth knowledge of enterprise-wide applications and software platforms
Experience with software-as-a-service (SaaS) and enterprise-wide systems
Experience in configuring and setting up various enterprise-wide applications
Experience applying security designs and principles to technology-based business solutions
Experience in database management and maintenance
Ability to develop custom queries using query and reporting tools
Knowledge of data management best practices and quality control processes
System Configuration
Software Development Lifecyle (SDLC) Methodology
Cloud Technologies & Platforms
Data Analysis
Data Modeling
Data Warehousing & ETL Processes
Reporting Tools
Systems Security & Access Control

Nice To Haves

Master’s degree in Accounting, Tax, Computer Science, or related field, with a minimum of 5 years’ experience implementing tax technologies.
Certifications in ITIL, Microsoft, and/or Oracle, ONESOURCE
International Indirect Tax vendor implementations and configurations.
Experience implementing large, multidisciplinary projects with ERP systems co-integrated with vendor solution indirect tax systems (ideally, ONESOURCE (MasterSAF, Tax One).
A broad understanding of tax accounting and major tax processes.
Evolution and support of tax in a digital world.
Emerging tax processes in a digital environment; SaaS, PaaS, Cloud technologies, API services.
Audit Compliance and data content services platform management to optimize digital tax document storage.
Enterprise Resource Planning (ERP) experience with Oracle.
Skilled writing of Lean Specifications, and deployment of Oracle EBS configurations.
Your career involves already an interest in Cloud technologies, solutioning, and data management.
Excellent business writing skills.
A natural skillset to resolve problems quickly and accurately.
Ability to efficiently collect and record business requirements.
Experience of enterprise-wide applications and software platforms.
Experience of data management best practices and quality control processes.
Analytics, Autonomous Transaction Processing, reporting, data analysis, data models, and data warehousing and ETL processes.
Key foundation technologies supporting RPA (Robotic Process Automation), and AI (Artificial Intelligence).
Transformation of the operational elements to deliver evolving technologies in batch and real time.

Responsibilities

Provide support for software-as-a-service (SaaS) and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration
Ensure accessibility of data for internal department planning and activities
Perform advanced configuration, setup, and updating of applications
Load data into established tables, fields, and system databases
Define governance standards and processes for data input, structures, and storage mechanisms
Build and produce reports that facilitate business management and staff decisions
Set up user access and train users on the applications
Recommend changes in applications development, maintenance, and system standards
Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications