Senior Tech Infra Program Manager, Strategic Planning

Amazon.com, Inc.•Bellevue, WA

40d

About The Position

One Material Handling System (OMHS) is building Amazon's in-house material handling capabilities, transforming how Amazon designs, builds, and operates its facilities. As Amazon's internal material handling system integrator, we combine precision in technical project management with the vision needed to revolutionize our material handling capabilities. We are seeking a talented and motivated Senior Technical Infrastructure Program Manager who will exemplify ownership of their assigned material handling projects, ensuring successful implementation across Amazon's network. Our S-TIPM works closely with WWDE, Operations Engineering, strategic suppliers, and cross-functional teams to deliver complex material handling systems. This role requires both strategic vision and tactical execution to standardize project delivery while maintaining the high standards that complex material handling systems demand. You will drive projects through our comprehensive Project Lifecycle Framework, from initiation through commissioning and handover, while helping establish the processes and playbooks that will enable OMHS to scale across Amazon's network.

Requirements

Bachelor's degree in Engineering or a related field
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Knowledge of automated material handling systems, packaging technologies and storage solutions
Experience leading technical initiatives and key deliverables
Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Experience using data and metrics to back up assumptions and develop business cases
10+ years experience, preferably in design, specification, project management and execution of large-scale complex material handling systems

Nice To Haves

Master's degree or above in engineering or equivalent
Project Management Professional (PMP) or equivalent certification
Experience developing and implementing of standards, policies and programs or equivalent
Six Sigma certification

Responsibilities

In partnership with WWDE, Operations Engineering, and strategic suppliers, this individual will drive the execution strategy for material handling system implementations. This position will provide project leadership throughout the entire lifecycle of specific project(s) of a particular building type (ARS, SSD, etc).
You will serve as the single-threaded leader between engineering teams, operations, and implementation partners.
You will lead cross-functional communications and strategic planning for material handling system deployment, determine KPIs, and drive standardization initiatives. You must be obsessed with execution excellence, creating mechanisms and processes that increase velocity while maintaining quality. You will be key in assisting in the development of our Project Lifecycle Framework and implementation playbooks.
This role requires building relationships with Amazon development and operations teams and with senior leaders.
Drive technical integration strategy and execution for complex material handling systems
Lead end-to-end system implementation programs spanning mechanical engineering, controls integration, power systems, and operational requirements of specific project(s) of a particular building type (ARS, SSD, AMZL, IXD)
Customize and execute standardized technical deployment methodologies and integration playbooks to enable implementation of Amazon-spec material handling equipment
Execute complex material handling projects through all lifecycle phases while ensuring technical requirements, performance standards, and operational metrics are met
Coordinate between specialized engineering disciplines (mechanical, electrical, controls) and maintain ownership for system integration approaches
Drive continuous improvement in technical integration methods, system performance standards, and commissioning procedures
Manage technical partnerships with OEMs and 3P engineering firms to ensure optimal system design and integration
Leverage technical knowledge management systems and engineering documentation standards for material handling implementations
Maintain alignment between engineering teams, operations stakeholders, and external partners on technical requirements and system specifications
Proactively identify and mitigate technical risks in system design, integration approach, and operational implementation
Define technical standards and best practices for material handling system implementations for specific project(s)