Senior Tech Infra Program Manager, Strategic Planning

Amazon.com-posted 3 months ago
$133,800 - $231,300/Yr
Full-time • Senior
Bellevue, WA
5,001-10,000 employees
General Merchandise Retailers
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One Material Handling System (OMHS) is building Amazon's in-house material handling capabilities, transforming how Amazon designs, builds, and operates its facilities. As Amazon's internal material handling system integrator, we combine precision in technical project management with the vision needed to revolutionize our material handling capabilities. We are seeking a talented and motivated Senior Technical Infrastructure Program Manager who will exemplify ownership of their assigned material handling projects, ensuring successful implementation across Amazon's network. Our S-TIPM works closely with WWDE, Operations Engineering, strategic suppliers, and cross-functional teams to deliver complex material handling systems. This role requires both strategic vision and tactical execution to standardize project delivery while maintaining the high standards that complex material handling systems demand. You will drive projects through our comprehensive Project Lifecycle Framework, from initiation through commissioning and handover, while helping establish the processes and playbooks that will enable OMHS to scale across Amazon's network.

  • Drive the execution strategy for material handling system implementations in partnership with WWDE, Operations Engineering, and strategic suppliers.
  • Serve as the single-threaded leader between engineering teams, operations, and implementation partners.
  • Lead cross-functional communications and strategic planning for material handling system deployment, determine KPIs, and drive standardization initiatives.
  • Assist in the development of the Project Lifecycle Framework and implementation playbooks.
  • Build relationships with Amazon development and operations teams and with senior leaders.
  • Drive technical integration strategy and execution for complex material handling systems.
  • Lead end-to-end system implementation programs spanning mechanical engineering, controls integration, power systems, and operational requirements.
  • Customize and execute standardized technical deployment methodologies and integration playbooks.
  • Execute complex material handling projects through all lifecycle phases while ensuring technical requirements, performance standards, and operational metrics are met.
  • Coordinate between specialized engineering disciplines (mechanical, electrical, controls) and maintain ownership for system integration approaches.
  • Drive continuous improvement in technical integration methods, system performance standards, and commissioning procedures.
  • Manage technical partnerships with OEMs and 3P engineering firms.
  • Leverage technical knowledge management systems and engineering documentation standards.
  • Maintain alignment between engineering teams, operations stakeholders, and external partners on technical requirements and system specifications.
  • Proactively identify and mitigate technical risks in system design, integration approach, and operational implementation.
  • Define technical standards and best practices for material handling system implementations.
  • Bachelor's degree in Engineering and 10+ years experience in design, specification, project management and execution of large-scale complex material handling systems.
  • 5+ years managing core project management disciplines including scope, schedule, budget, resources, quality and risk management.
  • Strong understanding of material handling equipment and systems integration.
  • Experience in manufacturing/operations/supply chain analysis, and process improvement (eg. Lean Six Sigma).
  • Proven track record of delivering complex technical projects on time and on budget.
  • Excellence in stakeholder management and cross-functional leadership.
  • Excellent written and oral communication skills, proven problem-solving skills, and strong organizational skills.
  • Ability to handle multiple competing priorities in a fast-paced, matrix environment.
  • Demonstrated ability to use data and metrics to back up assumptions and evaluate outcomes.
  • Ability to roll up sleeves and operate as an individual contributor to get the job done.
  • Able to travel up to 30%, US and International.
  • Advanced degree in Engineering or related technical field.
  • Experience with material handling equipment integration and systems.
  • Experience with conveyor control systems and automation.
  • Experience with cross-belt sorters and complex material handling systems.
  • Project Management Professional (PMP) certification.
  • Six Sigma certification.
  • Experience working with material handling OEMs and integration partners.
  • Track record of establishing standardized processes and playbooks.
  • Experience scaling technical project delivery organizations.
  • Full range of medical, financial, and/or other benefits.
  • Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
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