Senior Team Leader

City of New York • New York City, NY

11h

About The Position

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121) The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. . The Department of Homeless Services (DHS) is requesting approval to hire one (1) Administrative Director of Social Services-MI to function as a Senior Team Leader who will: - Assist in the implementation of Enhanced Client Support Unit initiatives by conducting training sessions for staff and providers to ensure that necessary support activities are available to the effort so that anticipated outcomes are achieved and tracked. - Research and prepare reports using quantitative statistical analysis of trend data which form the basis of quality control functions and performance measurements that are critical to the department. - Direct unit activity centered on the development and implementation of program designs to address emergent client needs along the continuum of care. - Analyze long term trends in Next step shelters and program shelters, number of clients that received ILP violation and sanction in Next Step shelters and clients’ that left system to independent living and assists in developing policy analysis projects. - Coordinate unit activities by providing directions to enhance communication between the Agency, Next Step shelters and Program shelters to ensure that agency guidelines and policies are met. - Oversee human resources issues for unit staff; ensure compliance with Agency’s Code of Conducts, Time and Leave Regulations and EEO Law; Absence Control Program; Performance Evaluations and Tasks and Standards guidelines and timeframes. Hours/Schedule: Mon-Friday 8:00 am – 4pm. ADMINISTRATIVE DIRECTOR OF SOC - 10056

Requirements

• APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)
• 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows: (A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or (B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or (C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Responsibilities

• Assist in the implementation of Enhanced Client Support Unit initiatives by conducting training sessions for staff and providers to ensure that necessary support activities are available to the effort so that anticipated outcomes are achieved and tracked.
• Research and prepare reports using quantitative statistical analysis of trend data which form the basis of quality control functions and performance measurements that are critical to the department.
• Direct unit activity centered on the development and implementation of program designs to address emergent client needs along the continuum of care.
• Analyze long term trends in Next step shelters and program shelters, number of clients that received ILP violation and sanction in Next Step shelters and clients’ that left system to independent living and assists in developing policy analysis projects.
• Coordinate unit activities by providing directions to enhance communication between the Agency, Next Step shelters and Program shelters to ensure that agency guidelines and policies are met.
• Oversee human resources issues for unit staff; ensure compliance with Agency’s Code of Conducts, Time and Leave Regulations and EEO Law; Absence Control Program; Performance Evaluations and Tasks and Standards guidelines and timeframes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior