Senior Systems Sales Engineer

Ciena
2d$144,000 - $230,000

About The Position

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: The Senior Systems Sales Engineer will be a customer-facing sales team representative focused on specific accounts.

Requirements

  • Technical expertise in data networking including understanding of IP, Ethernet and other data networking protocols
  • General technical knowledge of fiber optic transmission systems (especially OTN,SONET, WDM), Telecommunication networks, storage networks and network management.
  • Excellent verbal and written communications skills
  • Excellent presentation skills
  • Understanding of telecommunications, storage and data communications network architectures
  • Technical Degree; BSEE or relevant experience
  • 5-12 years telecommunication industry experience
  • Prior experience as a contributor on a sales account team
  • The ability to demonstrate experience in technical sales activities
  • Ability to understand customer needs and use technical expertise to develop customer solution
  • Ability to develop customer relationships and work well with customers
  • Team player
  • 30-50% travel required

Nice To Haves

  • Technical knowledge in some of the following areas: Software applications (Automation, Orchestration, Inventory, Analytics) Fibre optics, Packet Optical Networking, DWDM, SONET, Storage Area Networking Packet, Carrier Ethernet, MPLS-TP, IP/MPLS Open Architecture (Openstack, REST API, Netconf, YANG, TOSCA) Programming Language (Python, JSON) Multi-tasking: able to handle multiple tasks with minimal supervision Motivated technical individual that desires to work on application of advanced optical, Ethernet and storage networking architectures as well as learn the best practices for network automation

Responsibilities

  • Perform technical tasks, including written proposals, network design and engineering and quotes.
  • Must be able to communicate solutions to customers and work with internal Ciena organization.
  • Perform network and applications engineering for multiple CIENA products
  • Complete complex network designs for customer application of CIENA networking products
  • Proficient in use of Ciena Network design and modeling tools
  • Prepare quotations and assist in proposal preparation for Ciena products & upgrading actual design.
  • Provide product and technical expertise to support Sales efforts of Ciena products
  • Prepare complex design and applications presentations
  • Gain understanding of Salesforce/Quoting Tools
  • Consult with potential and current customers on application of CIENA products for next generation architectures
  • Interface with sales group and product management/marketing to develop and/or propose product enhancements to meet customer requirements
  • Performs other duties as assigned

Benefits

  • medical, dental, and vision plans
  • participation in 401(K) (USA) & DCPP (Canada) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • company-paid holidays
  • paid sick leave
  • vacation time
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