We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Systems Engineer The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $110,527.00 - $176,843.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems is achieved. Perform assigned duties as listed in RACI model(s) and under general direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities. Support SchoolsFirst complex network infrastructure with a focus in one or more key functional areas: Applications, Operating Systems, Compute and Storage Design, install, and configure systems to support infrastructure and applications. Develop and maintain configuration standards and operating procedures. Coordinate with vendors for technical support and upgrades. Perform intermediate design through independent thinking and application of best practice principles. Troubleshoot complex issues or problems, including escalation internally or to 3rd party vendor support, to drive root cause analysis Forecast, recommend, and implement capacity planning. Manage vendors and hold them accountable to contractual SLA’s and obligations. Submit and fulfill service requests. Respond to incidents and problems. Provide KPI and metrics for reporting. Perform daily system monitoring, verifying the integrity and availability of network infrastructure. Conduct after-hours maintenance. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Gather and analyze system log files. Research and recommend innovative and automated approaches for system engineering tasks. Coordinate and collaborate with teammembers and service stakeholders. Provide assistance for support cases escalated by Systems Administrators and Systems Engineer I and II. Perform peer review of submitted changes by Systems Administrators and Systems Engineer I and II. Provide second tier support at engineer level to including investigation and troubleshooting. Monitor ITSM tickets and prioritize appropriately. Design and support disaster recovery and business continuity solutions, failover and testing efforts. This position will be part of a paid on call rotation supporting the production environment 24x7x365. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required 10+ years of system administration experience. required Microsoft MCITP preferred Red Hat Certified Architect preferred IBM CSE-Virtualization preferred VMware Certified Design Expert preferred Cisco Data Center UC Support Specialist preferred Knowledge, Skills, and Abilities Expert knowledge with eleven to twelve years of experience with one of more of the following Applications: ▪ Microsoft Active Directory, Microsoft Exchange, Microsoft IIS, Microsoft SQL, Microsoft Skype for Business ▪ Credit Union specific applications ▪ General back office applications ▪ Commvault, EMC Avamar or IBM Tivoli Storage Manager ▪ Solarwinds, Splunk, Upguard or other monitoring tools Expert knowledge with eleven to twelve years of experience with one of more of the following Operating Systems: ▪ Windows Server ▪ Red Hat Linux ▪ IBM AIX ▪ VMware vCenter and vSphere Expert knowledge with eleven to twelve years of experience with one of more of the following Compute systems: ▪ Cisco UCS B and C Class ▪ HP G Servers ▪ HP Non-stop ▪ IBM P Series ▪ Nutanix Expert knowledge with eleven to twelve years of experience with one of more of the following Storage systems: ▪ EMC vMax ▪ IBM SAN Volume Controller and XIV ▪ Network Appliance FAS ▪ Pure Storage ▪ Cisco MDS Expert knowledge of operating system scripting and utilities. Expert knowledge of SNMP and log monitoring tools. Expert knowledge of TCP/IP and OSI Model. Expert knowledge of firewalls, routers and switches. Expert knowledge of storage protocols; iSCSI, Fiber Channel and NFS. Expert knowledge of audit and security best practices (NIST, PCI, ISO). Expert knowledge of Data Center standards including cabling, fire suppression, power and safety. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.