Senior Systems Engineer (INFORMATION SYSTEMS ANALYST III Option S)

State of Illinois•Springfield, IL

4d•Onsite

About The Position

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Senior Systems Engineer for the DoIT, in providing expert technical assistance, advice, and guidance to DoIT PIM staff and the PIM Manager. In this role, you will serve as a highly advanced specialist in planning, implementing, and coordinating enterprise Microsoft M365 Exchange Online administration, performing complex and sophisticated email system support functions. Additionally, you will serve as a project leader providing advice and guidance to DoIT PIM staff for highly complex assignments such as the enterprise M365 email system, mobile endpoint management, enterprise fax system, mass email subscription services, and other agency IT related projects. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

Requirements

Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
Requires five (5) years of professional experience in a System Services related Information Technology field.
Requires five (5) years of professional experience in managing and administering a large enterprise Microsoft O365 Exchange Online environment, including hybrid Exchange administration, advanced email authentication and mail flow policy design, and the use of PowerShell and Exchange Admin Center (EAC) for enterprise configuration management.
Requires five (5) years of professional experience as a Cisco Email Security Appliance (ESA) SMTP gateway administrator.
Requires five (5) years of professional experience in managing MobileIron MDM mobile device management for Apple iPhone and iPad endpoint devices, including configuration, policy administration, enrollment, and compliance management within an enterprise environment.
Requires five (5) years of professional experience in managing and administering Arctera Enterprise Vault email data archiving.

Nice To Haves

Five (5) years of professional experience in managing and administering a large enterprise Microsoft O365 Exchange Online environment, including hybrid Exchange administration, advanced email authentication and mail flow policy design, and the use of PowerShell and Exchange Admin Center (EAC) for enterprise configuration management.
Five (5) years of professional experience as a Cisco Email Security Appliance (ESA) SMTP gateway administrator.
Five (5) years of professional experience in managing MobileIron MDM mobile device management for Apple iPhone and iPad endpoint devices , including configuration, policy administration, enrollment, and compliance management within an enterprise environment.
Five (5) years of professional experience in managing and administering Arctera Enterprise Vault email data archiving.
Five (5) years of professional experience in administration of an enterprise Aurea ListServ mass email subscription service system.
Five (5) years of professional experience managing an enterprise level OpenText RightFax ‘fax to email’ system.
Five (5) years of professional experience working with Electronically Stored Information (ESI) eDiscovery processes and procedures with a full understanding of the Electronic Discovery Reference Model (EDRM) to ensure compliance of the eDiscovery lifecycle.
Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
Ability to lead and coordinate cross-functional teams, aligning individual contributions toward shared goals to consistently deliver high-impact results.
Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences, including business users, development teams, and agency executives.

Responsibilities

Under administrative direction, serves as the Senior Systems Engineer for the Department of Innovation & Technology (DoIT), in providing expert technical assistance, advice, and guidance to DoIT PIM staff and the PIM Manager regarding the highly complex aspects of Microsoft M365 Exchange Online, including hybrid Exchange administration, email journal archiving, and eDiscovery process methods.
Coordinates in-depth studies involving extensive technical research and systems analysis of agency Mobile Device Management (MDM) solutions that are of major scope and impact.
Serves as a project leader providing advice and guidance to DoIT PIM staff for highly complex assignments such as the enterprise M365 email system, mobile endpoint management, enterprise fax system, mass email subscription services, and other agency IT related projects.
Manages and maintains process and procedure documentation for the DoIT PIM Engineering team to ensure departmental documentation is current and reliable.
Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

Competitive Group Insurance benefits including health, life, dental and vision plans.
Flexible work schedules (when available and dependent upon position).
10 -25 days of paid vacation time annually (10 days for first year of state employment).
12 days of paid sick time annually which carryover year to year.
3 paid personal business days per year.
13-14 paid holidays per year dependent on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Deferred Compensation Program – voluntary supplemental retirement plan.
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.