Senior Systems Engineer

Sherwin-Williams•Cleveland, OH

1d•Onsite

About The Position

The Senior System Engineer is responsible for designing, developing, troubleshooting, and maintaining internal, enterprise-level systems infrastructure, including servers, networks, storage systems, and other software components that support Sherwin Williams’ IT environment to ensure they operate efficiently and effectively. Additionally, the Incumbent determines hardware compatibility and/or influences hardware design to ensure that the resulting functionality matches business and customer requirements. Collaboration with cross-functional teams to achieve departmental goals and effective communication skills are essential to success in this role. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships. This position is not hybrid/remote and will report to our Cleveland Hinckley Parkway location.

Requirements

Bachelor's Degree in Computer Science, Software Engineering, or Electrical Engineering, or in lieu of a degree, at least 7 years of experience in System Development Engineering
4-6 years of experience in System Development Engineering
In-depth knowledge of software and platform development methodologies and standards
Experience with programming languages
Knowledge of operating systems, compilers, routers, networks, utilities, databases, cloud-based, and internet-related tools
Excellent problem-solving and analytical skills
Excellent written and verbal communication skills
Database Management Systems
Programming Languages
Code Prompt Engineering
Cloud Technologies & Platforms
Software Development Lifecyle (SDLC) Methodology
Continuous Integration and Continuous Deployment (CI/CD)
Project Management Methodology
Web Services & APIs
Systems Integration
Software Testing & Quality Assurance Methodologies & Tools
Automated Testing Tools
Hardware Components
Network Configuration & Services
Source Control Systems
Operating Systems
Windows OS Expertise: Deep knowledge of Windows 10/11 and Windows Embedded systems.
Imaging Tools: Proficiency with tools like Microsoft Deployment Toolkit (MDT), Windows Deployment Services (WDS), DISM, and Sysprep.
Driver Management: Ability to manage and inject drivers into Windows images.
Patch Management: Familiarity with WSUS, SCCM, or Intune for deploying updates and patches.
Scripting & Automation: Strong PowerShell scripting skills for automation of image creation, deployment, and maintenance.
Group Policy Management: Experience configuring GPOs for lockdown, security, and user experience optimization.
Networking Basics: Understanding of DHCP, DNS, and basic network troubleshooting in a retail environment.

Nice To Haves

Oracle Certified Java Developer, Cisco Certified Network Associate (CCNA), and/or Amazon Web Services (AWS) Certified Developer
POS Hardware Integration: Experience configuring and troubleshooting peripherals (receipt printers, barcode scanners, cash drawers, etc.).
Security Hardening: Knowledge of securing POS systems (e.g., disabling unnecessary services, applying CIS benchmarks).

Responsibilities

Participate in PSG Connect systems planning to understand requirements and constraints
Design, develop, test, and deploy Connect software programs for enhancements and new products
Troubleshoot and debug software programs
Develop, test, and deploy software and tools to support design, infrastructure, and technology platforms
Build, configure and create service networks based on organizational requirements
Determine hardware compatibility and/or influence hardware design based on business objectives and requirements
Design, test, and implement business continuity and disaster recovery plans for hardware, software, and supporting data
Define standards for platform integration
Collaborate with cross-functional teams to achieve departmental goals
Develop and maintain technical documentation, capabilities, requirements and user manuals
Perform technical evaluation of new systems
Provide expertise to ensure the effective design, analysis, and development of system modifications
Communicate with stakeholders to articulate future technology enhancement/development