Senior Systems Engineer Tier III

UIC Alaska•Quantico, VA

About The Position

Overview SENIOR SYSTEMS ENGINEER | TIER III (MIELS): Bowhead is seeking Senior Systems Engineers to support a customer in Stafford, VA. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. Responsibilities Provide advanced technical support and troubleshooting for complex system issues both on prem and in the cloud. Resolve escalated technical problems that Tier I and Tier II support teams are unable to solve. Administer, configure, and maintain complex systems, including servers, networks, and databases. Perform in-depth diagnostics and analysis to identify root causes of issues across systems and applications. Manage and maintain virtualized environments, including VMware or Hyper-V platforms. Implement and manage security measures to comply with DoD/IC policies and regulations. Install, configure, and maintain operating systems, software, and hardware for critical infrastructure. Develop and implement automation tools to streamline system administration tasks. Perform regular system performance tuning and capacity planning to ensure optimal performance. Oversee and support system backups, disaster recovery, and business continuity procedures. Coordinate system upgrades, patches, and maintenance to minimize downtime and risk. Collaborate with network engineers, developers, and other teams to troubleshoot and resolve cross-functional issues. Maintain detailed documentation of system configurations, procedures, and troubleshooting steps. Mentor and provide guidance to Tier I and Tier II staff on complex technical issues. Implement and manage system monitoring tools to proactively detect and resolve issues. Assist with evaluating and recommending new technologies, tools, and processes to improve system reliability and efficiency. Ensure compliance with industry standards, security policies, and regulatory requirements for all systems.

Requirements

Bachelor’s degree in electrical engineering, computer science, or related field.
Eight (8+) years of management experience (site lead only)
Seven (7+) years systems engineering experience.
Four (4+) years of experience supporting and sustaining DoD cyberspace programs.
Cloud certified.
DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required.
Must be able to lift 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend, and squat periodically
Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph .
US Citizenship is a requirement for Top Secret clearance at this location.

Nice To Haves

10+ years of experience supporting cyberspace capability development.
5+ years of experience with Defensive Cyberspace Operations (DCO) adversary detection, intrusion forensics, and network recovery hardware / software.
Subject matter expert with DoD cyber protection team tools, techniques, and procedures (TTPs)
Active CISSP
Master’s degree in information systems management or related field.

Responsibilities

Provide advanced technical support and troubleshooting for complex system issues both on prem and in the cloud.
Resolve escalated technical problems that Tier I and Tier II support teams are unable to solve.
Administer, configure, and maintain complex systems, including servers, networks, and databases.
Perform in-depth diagnostics and analysis to identify root causes of issues across systems and applications.
Manage and maintain virtualized environments, including VMware or Hyper-V platforms.
Implement and manage security measures to comply with DoD/IC policies and regulations.
Install, configure, and maintain operating systems, software, and hardware for critical infrastructure.
Develop and implement automation tools to streamline system administration tasks.
Perform regular system performance tuning and capacity planning to ensure optimal performance.
Oversee and support system backups, disaster recovery, and business continuity procedures.
Coordinate system upgrades, patches, and maintenance to minimize downtime and risk.
Collaborate with network engineers, developers, and other teams to troubleshoot and resolve cross-functional issues.
Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
Mentor and provide guidance to Tier I and Tier II staff on complex technical issues.
Implement and manage system monitoring tools to proactively detect and resolve issues.
Assist with evaluating and recommending new technologies, tools, and processes to improve system reliability and efficiency.
Ensure compliance with industry standards, security policies, and regulatory requirements for all systems.